Tag Archives: Internet

Autodesk founder outraged by Amazon snatch of cloudy purchases

Autodesk co-founder John Walker (it’s not his fault, he relinquished control of the company many years ago) recently posted this on Twitter:

In a move reminiscent of the infamous removal of Orwell’s 1984 from Kindle devices (which Amazon promised a court it would never repeat), John’s Audible.com (owned by Amazon) audio books, purchased in 2009-2010, simply went away.

John’s reaction was to post a video of harmless inanimate objects being blown away by a powerful firearm, so I think it’s safe to say he was not overly pleased about this turn of events. Can’t say I blame him.

This is a variant of the old joke on those cheesy pre-show anti-piracy ads that have annoyed owners of legitimately purchased videos for many years:

“You wouldn’t steal a car.”
– I would if I could download it.

Amazon’s version goes:

“You wouldn’t steal a book.”
– I would if I could delete it from my server.

OK, Amazon is obviously doing evil here, but what can John do about it? Maybe nothing. As pointed out in a series of responses to John’s post, Amazon considers itself fully entitled to do this. Amazon also allows itself permission to change the rules as and when it sees fit.

Does this sound familiar? It should. “What’s yours isn’t really yours, even if you paid for it. It can go away when we feel like it. We can change the rules when we feel like it. No guarantees. Just keep paying and hope for the best.”

This is why we don’t CAD in the cloud. Or subscription CAD, for that matter. Owning stuff is still important.

Hot tip for Autodesk

Hey Autodesk high-ups, I’m sorry you’ve been having so much trouble persuading your customers to throw away their perpetual licenses and throw themselves on your perpetual mercy. It’s clearly difficult to persuade technical types to do dumb things like rent your software at enormous and ever-increasing prices. I feel for you. But there’s an answer.

Find dumber customers.

Lots of them. And fast, before the stock market notices that you’re no Adobe and we’re not buying it. Sorry, I mean not renting it.

Look no further! Simply buy this company, discard the product when you’re bored with it (you’re very familiar with that process) and get hold of the customer list.

Sell subscription software to those people. They’ll have no idea what they’re renting or why, but that doesn’t matter. They’ll buy anything that’s pretty, hip, now, connected, and preferably organic. They will commit to perpetually shelling out large sums just to keep using it, no matter how poorly it performs. They’re rich and dumber than rocks. All of this makes them ideal customers for you.

If you’re a bit strapped for cash at the moment, just have a word with the investors (including Google) who pumped $120M into an Internet-enabled $700 (sorry, now $400) machine that squeezes expensive pre-squeezed juice out of DRM-protected short-lifespan bags, and manages to do it slower and noisier than you can do it with your bare hands. They’re even dumber than the customers, so squeezing money out of them will be easier than squeezing juice out of a bag when the Wi-Fi’s down.

This is a perfect fit for you, Autodesk. It has everything you need to ensure mission-friendly proactive synergistic compatibility on a going-forward basis. It’s disruptive. It looks good. It’s an overpriced, poorly functioning product. It has on-point (but pointless) compulsory connectivity. It ties users into paying whatever you ask, for ever. And best of all, it connects you to a collection of completely clueless cashed-up customers.

Thanks to @internetofshit on Twitter for making me aware of this and other hilarious Internet of Things (IoT) idiocy. Examples:

Enjoy!

AutoCAD Internet Survey

I spotted this on the AutoCAD Research Twitter feed:

http://www.surveymonkey.com/s/AutoCAD_Internet

Autodesk wants to know your views on web content and how it relates to AutoCAD and your work. It’s a fairly big survey, but I encourage you to take part.

You can also sign up to participate in user research sessions here. This is a pretty direct way of letting Autodesk know what you think.