Tag Archives: Bricsys

I have a real problem with BricsCAD

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To be precise, I have a real problem with writing  about BricsCAD. I’ve written some pretty complimentary things about BricsCAD lately. In the interests of balance, I’ve been intending to write about some of the issues people can expect to deal with when moving from AutoCAD to BricsCAD. Such issues certainly exist. The problem I have with that is that the issues keep going away!

Here’s how it usually goes. I find a problem in BricsCAD. I submit a support request. Within hours, I get a meaningful response from a person who understands the issue. Within days, I’m informed it’s been fixed internally and the fix will be in the next update. Within a week or two, that update is released. I download and install the updated version. It’s basically a full reinstall, but all settings are seamlessly retained and it’s faster and less painful than an AutoCAD Service Pack installation. The whole thing from start of download to completion typically takes 5 or 6 minutes. The problem is gone, and I have nothing to write about!

Here’s the latest interaction. This is typical, and has been repeated many times:

Steve Johnson
05-12-2016 05:30 UTC
I don’t know if this is a BricsCAD problem or a DOSLib one, so I am reporting it to both Bricsys and Dale at McNeel. I’m also not sure if this was happening in earlier versions.

If I load DOSLib during an S::STARTUP call and then use the (dos_msgbox) function later in that call, this fails the first time round because BricsCAD things the function is not defined. Opening a second drawing results in the call working as expected. I’ve chopped down our startup routine so you have an example.

; error : no function definition ; expected FUNCTION at [eval]

Awesome Bricsys Person
05-12-2016 12:32 UTC
Hi Steve,

There was a regression introduced in V17.1.10 that caused startup code to execute too early under certain conditions, before the lisp engine document context was properly initialized. This has been fixed now for the next update.

Steve Johnson
06-12-2016 02:43 UTC
I must say, the responses I’ve been getting to my support requests have been absolutely bloody brilliant. Cheers!

 
Now, can you imagine the same scenario with Autodesk? I’m sure many of you have lived through it. First thing would be an automated response. A day or two later would be a confused support person coming up with totally unrelated links to Knowledgebase articles. A series of increasingly frustrating back-and-forth emails might go on for days or weeks until the Autodesk person finally plays their trump card, blaming the third-party routine (incorrectly) and/or stating that they don’t support users’ customization.

Such a problem would stay in AutoCAD indefinitely. Repeated reports, year after year, using subscription support and the forums and formal reporting mechanism in the Autodesk Beta program, would make no difference. Eventually I would give up and the problem would never get fixed. Again, this is typical, and has been repeated many times. This applies to bugs, incompatibilities, feature design, performance issues, user interface difficulties, documentation system idiocy, you name it. It’s massively frustrating and I know many very smart people who have given up even trying. The only exception is documentation content; that gets fixed as soon as possible, within the limitations imposed by Autodesk’s arcane systems.

The difference in attitude between Autodesk and Bricsys is glaring, stark, obvious. Autodesk pays lip service to providing customer service and software quality. Bricsys just gets on and does it.

So what’s actually new in BricsCAD V17?

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A big problem I have in communicating the improvements to BricsCAD in V17 is that there are such a huge number of them. This isn’t an AutoCAD 201x-style touch-up masquerading as serious progress, this is a real  upgrade. You know, an AutoCAD V12-style upgrade that veteran AutoCAD users will remember from the good old days before Autodesk got bored and distracted. Dozens upon dozens of new features, improvements to existing features, performance improvements and bug fixes. Lots of stuff that’s genuinely useful.

I could write three posts a week on the changes and not be finished by this time next year. So I’m going to be lazy. I’ll pick out a few features for future posts but for the big picture I’ll point you to the official list. This isn’t a marketing document, it’s a technical list of terse descriptions of changes (to the Windows version only – remember BricsCAD supports Mac and Linux too), and it’s large. To give you some idea of the scale of changes, there are 3,200 words describing new V17 features, for example:

DMDISTANCE3D Specific measuring modes for cylinders, circles, and spheres have been introduced. Distance can be specified between boundaries (nearest points), central points or axes of the corresponding geometries.

 
There are 1,600 words describing improvements, such as:

IMAGEATTACH Multiple selection of images from a single folder is supported now so multiple images can be attached in one go. This is especially useful for images with geo-information attached.

 
There are 1,450 words describing fixes, like:

MATCHPROP When the source entity was non-annotative and the target annotative, the target undesiredly remained annotative.

 
There are 1,100 words describing API changes and fixes, e.g.:

BRX/LISP/SDS wcmatch() now supports the (undocumented) space character as a pattern key to match any contiguous sequence of whitespace characters (space, tab)

 
That last one is a fix for a bug that I reported in V16. Within ten days of submitting my report, I was informed directly by the developer that the fix had been done and would be available in V17. Here’s another one of mine:

BRX/LISP Improved sds_getFiled() / (getfiled) behavior during a Save operation when default filename argument is empty.

 
Elapsed time between my report and acknowledgement by the developer that a fix would be forthcoming? Just under 12 hours. Less than 3.5 hours after that, I was informed that the fix had been implemented. Hands up all those people who have had similar experiences with Autodesk?

BricsCAD V17 – the best AutoCAD upgrade in years?

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I’ve been evaluating BricsCAD for a few years now, and have been looking at it pretty seriously as a DWG-based LISP-compatible AutoCAD alternative for a year or so. A couple of weeks ago, I flew to Munich for the Bricsys International Conference (at Bricsys’ expense – see the Legal page for disclosure) where I learned quite a few things I had failed to notice during my own evaluation of V17. As you may have noticed, I can be pretty hard-bitten and cynical about what CAD companies have to say about their products, but I came back impressed.

The conference and the product itself are not free of flaws, but I have to say the progress Bricsys has shown in developing the BricsCAD product is really quite astonishing. The rate at which serious, worthwhile-to-customers improvements have been made to BricsCAD over the last few releases is huge. Some of it’s just catching up with existing AutoCAD features, but most of it is going beyond what Autodesk has done. Overall, Bricsys lately has outstripped Autodesk’s efforts in improving its DWG-based flagship CAD product to such a degree that it’s frankly embarrassing for the much larger corporation.

I grabbed Bricsys CEO Erik De Keyser for a brief chat at the end of the conference. I told him that while there were still important areas that need addressing, nevertheless if Autodesk had shipped a new release with a quarter of the improvements that Bricsys managed with V17, it would still have been the best AutoCAD upgrade in fifteen years. Yes, the gap in progress from Autodesk to Bricsys really is that big.

The difference appears to be one of attitude. The Bricsys development team (many were there in Munich to speak to) is focused, motivated and enabled. For Bricsys, BricsCAD really is the flagship product. That’s where all the effort goes; everything goes into the DWG-based product. High-performance 2D drafting, user interface innovation, parametric 3D models, IFC-certified BIM, sheet metal, everything. You would think this would lead to massive bloat, but somehow it doesn’t; the product remains small and fast.

For Autodesk, the emphasis has been elsewhere for some years now. The rate per release of worthwhile AutoCAD improvements, never stellar since the 12-month release cycle was adopted, has been trending downwards since AutoCAD 2010 and has slowed to a trickle. Autodesk is happy to accept the income from AutoCAD customers and use it to develop a hundred trendier products, neglecting the foundation on which the company was built. That’s relying on inertia, and there’s a big question mark over how sustainable that is.

Here’s a 5-minute YouTube marketing video outlining some of the changes. If you have a bit longer, here’s a 37-minute YouTube video of the new features from head of development Hans de Backer. The presentation lacks sparkle (no insult to Hans, but he’s no Lynn Allen) but the substance is there. Note that Hans was demonstrating live to the full conference using a pre-release product, including opening a huge drawing, which surely deserves marks for bravery! As a bonus, you can just about see Owen Wengerd and myself in the bottom left corner.

I’ll be going into more detail on BricsCAD V17 pros and cons later (yes, there are cons), but for now here’s the press release and here’s where you can download the product for evaluation. It’s a straightforward download of a 234 MB MSI file and the install takes just over a minute. That in itself is a breath of fresh air for people who are used to hanging around, waiting for AutoCAD downloads and installs to finish.

Any BricsCAD users out there? v.2016

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Back in 2010 I asked the question Any BricsCAD users out there? and there were a few of you who had tried to replace AutoCAD with BricsCAD. Most who responded had made the change successfully, others not so much.

Six years on, the situation is different. The fact that you can’t buy a permanent AutoCAD license any more has prompted some Autodesk customers to look more seriously at alternative vendors who do provide that option. Bricsys is one of those vendors, and their DWG-based AutoCAD alternative BricsCAD has improved way more rapidly than AutoCAD over the same time period. No, that isn’t a guess, I’ve been keeping an active eye on things. BricsCAD today is by no means perfect, but it’s impressive in many ways. LISP compatibility and performance are excellent, for example. BricsCAD v16 superior to the also imperfect AutoCAD 2017 in several areas, despite the total cost of ownership being significantly lower.

Here’s the question I asked back then:

I would be very interested to hear from any of you who have adopted BricsCAD (either partially or fully replacing AutoCAD or AutoCAD LT in your organisation), or at least seriously investigated using the product.
 
Why did you investigate changing over? How far have you gone? What are your experiences? What are the pros and cons? How is performance? Reliability? Bugs? Ease of use? Familiarity? Support and other aspects of customer service? Total cost of ownership? Are you experiencing interoperability problems when exchanging drawings with Autodesk software users? How did you go with incorporating in-house customisation and third party tools?

How would you answer that question today? Would you be interested in me providing more posts about BriscCAD, such as practical experiences with attempting a transition from AutoCAD?

Trusting Autodesk – poll results

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I have closed the polls asking if you trusted various companies to do the right thing by their customers. Here is a summary of the results, showing the percentage of “Yes” votes for each company. The most trusted company is at the top, the least trusted is at the bottom.

  1. Honda 69%
  2. Amazon 65%
  3. Target 52%
  4. Bricsys 43%
  5. Apple 36%
  6. Autodesk 23%

Remember, this is not a scientific poll and as with all polls and surveys there will be some self-selection bias. Does anyone find anything about the above results surprising?

Why don’t you trust Autodesk?

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As I mentioned earlier, any company that wants to move its customers to the Cloud is going to need the trust of those customers. Three months ago, I started a poll to try to get some measure of how trustworthy you consider Autodesk to be, in terms of doing the right thing by its customers. The results of that poll look pretty awful for Autodesk. Right from the start, the distrusters have outnumbered the trusters by three to one, with the current results showing an overwhelming majority of respondents (77%) not trusting Autodesk.

Why? What has Autodesk done in the past, or is doing now, that leads people to this level of distrust? If you have voted in this poll, I’d like to know your reasons, so please add your comments whichever way you voted. If you think there’s an issue with the question wording and/or its simple Yes/No choice, feel free to say so.

There will be a number of people who have an inherent distrust of corporations, so as a control I’ve added a number of polls to try to see how much that influences the results. There are near-identical polls for a wide range of different corporations. There’s a poll for an on-line retailer and Cloud service provider (Amazon), one for a computer and gadget maker (Apple), one for another CAD company (Bricsys, makers of Bricscad), one for a maker of cars, motorbikes etc. (Honda), and one for a traditional retailer (Target). I’ll be interested to see how trustworthy you consider those corporations to be, and how they compare to Autodesk.