With a bit of tongue in cheek, “This is not only my first guest post on [blog nauseam], it’s also my first guest post on any blog.” Thanks, Steve!
I get to write about one of my favorite AutoCAD features, and share a short personal story.
Yesterday I read Frank Mayfield’s article on time-sensitive Right Click, which made me recall an opportunity to help a new user on a design task the other day. I led them through an approach to mitigate a design issue, noticed they weren’t using time-sensitive Right Click, and asked them why?
User: Why not?
Me: Fair question; because it’s extra clicks.
User: It’s just a few extra clicks.
Me: Correct; every click counts.
User: Yeah, but it only takes a few seconds.
Me: Correct; how many seconds? Do the same task each way and time it.
User: <Does the task each way>… It only takes an extra 6 seconds.
Me: Good. Now extrapolate that; how many times a day do you do this?
User: Oh, all the time! Haha Hundreds of times a day.
Me: Okay, call it 100, because you won’t do that everyday.
User: 6 secs, 100 times a day, is 600 secs, that’s only 10 mins per day.
Me: Correct; extrapolate that over a year: 5 days, 50 weeks.
User: <Does the math>… Holy crap! 2500 mins? 41.7 hrs? That’s more than a week!
Me: Correct; you just cost the owner a week of otherwise billable time in extra right clicks. Get it now?
User: I get it now.
Me: I know. <Smiles and walks away> (<— Yes, I smile! A lot actually)
The user has since opted for the more efficient method on their own, and demonstrated this mindfulness for detail in other areas as well.
I show them the trade-offs and let them choose for themselves.
Accountability makes us better, more capable. Owning our decisions and learning from missteps earns respect. Only then do we see what a real team can do. #GetAfterIt