Category Archives: Nostalgia

AutoCAD 2017 Service Pack 1 is out but you probably don’t want to install it

As reported by Jimmy Bergmark, AutoCAD 2017 SP1 will break add-ins that use Autodesk’s built-in autoloader mechanism. It looks like it’s a problem caused by third party applications, but it’s not. It’s entirely Autodesk’s fault. The only fix at this stage is to uninstall SP1.

It’s astonishing that Autodesk would release a service pack like this, introducing a nasty bug that will break customers’ existing functionality. This reminds me of the comedy of errors that was AutoCAD Release 13 with its multitude of updates, many of which introduced new bugs as well as fixing others. AutoCAD 2017c4a, anyone?

If you needed any more evidence that automated continuous updates from Autodesk are A Bad Idea, here it is. What a crock.

Is there anybody out there?

I wonder if anyone still reads this blog? Would there be any point in reactivating it? I have stuff to say, but would anybody notice? Please let me know.

Note that currently, I need to approve comments before they appear. I may change this setting later, but if you comment and nothing appears instantly, don’t panic.

MDT users and other Autodesk orphans, let’s have your good news stories!

I was going to ignore this subject, but I’ve changed my mind because it allows me to post something positive about Autodesk. After all, I do try to post positive things; it’s hardly my fault that Autodesk has a habit of making it difficult.

In upFront eZine #756, Autodesk’s Andrew Anagnost (or was it Clay Helm?) had the following to say, and must say I agree totally with the first sentence:

The best evidence is how we have behaved historically. When we included Mechanical Desktop with Inventor, the media complained that we were killing Mechanical Desktop; you were probably one of them. But we didn’t; we came out with six, seven more releases of it, completely free.

So, MDT users, you’re the poster child for how Autodesk looks after its customers. You’re also evidence for how wrong those nasty media naysayers can be. So here’s your opportunity to offer your gratitude to Autodesk for looking after you so well and giving you all that completely free software. Or perhaps you’re the user of another Autodesk product that fell out of fashion or was deemed a technological dead end (like desktop software, apparently). Let’s hear your good news stories about how well Autodesk treated you and your investment.

If you don’t want to add a comment, there’s a poll over on the right. I look forward to seeing the “Brilliantly” option show a near-100% rating!

Dilbert and the Cloud

I have an Autodesk-related Dilbert story to share. Back in the late 90s, I was visiting Autodesk’s San Rafael offices (at Autodesk’s expense) and had an appointment to see a product manager. There was some confusion when I arrived at Reception, but after a few phone calls I was shown into a meeting room containing the manager and a lot of other Autodesk people. However, the open mouths told me that they were discussing very confidential stuff. They were clearly shocked and horrified that an outsider had been allowed into that particular room at that particular time, even though I had signed an NDA and was due to spend that day giving some important future software a very thorough going-over.

The manager quickly shuffled me off to his own office and let me know he would be back as soon as the meeting concluded. I waited a while, staring into space. I did this for a while, but eventually got very bored and looked around for something to read to keep myself amused. Ignoring what was probably a lot of highly confidential paperwork, I discovered a Dilbert book and proceeded to read it. I became a fan right there and then. I also found myself respecting a manager who could see the funny side of the sort of management stupidity that is so effectively and bitingly satirised by Scott Adams. Somebody who buys a Dilbert book, I thought, is the sort of manager I can happily work with.

When he eventually returned, I thanked him for the uninvited use of his book and asked him what he thought of it. It turned out that he hadn’t bought the book himself. It had been presented to him as a gift. From his underlings.

Oh dear.

Fortunately, he hadn’t yet read it. I wonder if he ever did?

By the way, that manager is still with Autodesk. In fact, he has done rather well in that environment and is now a Senior Vice President. I wonder if his responsibilities include CAD on the Cloud? If so, he may be interested to read this Dilbert comic strip.

I love this comment from BlaDiBla3:

As IT manager I’m being pestered by management along the lines of the comic today.

I’ve found a partial solution I’d like to share:
When a director proposed to move standard Office applications to the cloud, I finally said:
“That’s a very good idea. You should be the first to migrate end use nothing else for a week”.
That project has now been canceled…

There’s an intriguing thought. Next time you’re at a presentation and an Autodesk representative is all gung-ho about the Cloud, ask them to fire up AutoCAD WS and do some real drawing work with it. Shouldn’t need a whole week to get the point across.

Autodesk confirms outrageous upgrade price increase

As I indicated in May, Autodesk will be increasing the cost of upgrades to 70% of the full retail cost of a new license. This renders it totally pointless upgrading Autodesk software at all, which is obviously Autodesk’s intention. This change probably won’t affect many people, as those who have chosen to stick with Autodesk despite everything have already been effectively forced onto Subscription. Anyway, here’s the confirmation from Autodesk:

In early 2013 Autodesk will simplify the current upgrade pricing model, which may affect pricing and/or eligibility for upgrades.  Autodesk is providing advance notice to help ease the transition and ensure that customers have enough time to plan and budget for any impact to your organization.

 As part of this change, Autodesk will be simplifying upgrades into a single offering available for licenses that are 1-6 versions old at a discount of 30% off new license SRP*.  Under the new upgrade program, product versions 2007-2012 are eligible for upgrade pricing and product versions older than 2007 will no longer be eligible for upgrade pricing on our standard pricelists. Our records show you may have one or more licenses that may be impacted by these changes.

Autodesk is making this policy change to better align with the needs and buying behaviors of our customers.  Many Autodesk customers choose to use Autodesk Subscription as their preferred method of maintaining their Autodesk Software.

That last paragraph is just embarrassing. It steps over the line that separates spin from total bullshit. The person who wrote it must have been either cringing (if they have any kind of ethical values) or laughing (if they don’t). The time of Autodesk being straight with its customers is now so far in the past that few customers will be able to remember those days. Those of us who do can only sadly shake our heads.

How good is Autodesk’s customer focus?

Autodesk has grown and prospered by always, as much as possible, placing the customer’s needs foremost.

John Walker, 1990, The Autodesk File

That was the dominant philosophy back in Autodesk’s ancient history, to the benefit of all. However, is that still the case today? I’m not going to offer an view one way or the other in this post. Instead, I will leave it open to the floor. Good or bad, please comment below using specific examples if you can. If you’re short of time, you can still use the poll on the right to express your opinion.

The worst feature ever added to AutoCAD is…

…the Ribbon, according to your selections in the What are the worst features ever added to AutoCAD? poll. As in the best ever poll, the winner (loser?) in this race had no serious competition. I’ve listed eleven top (bottom?) features here rather than ten, partly because the popular (unpopular?) choice Memory Overuse isn’t exactly a feature. But it’s mainly because I’d hate to see Action Recorder unfairly miss out on a well-deserved mention.

  • Ribbon (30%)
  • CUI (20%)
  • Help (on line / 2012) (18%)
  • Memory Overuse (17%)
  • AutoCAD Today (2000i/2002) (16%)
  • White / Cream Drawing Background (16%)
  • Unreconciled Layers (16%)
  • Nudge (10%)
  • Blipmode (9%)
  • Proxy Object Compatibility (9%)
  • Action Recorder (8%)

Given the reception the Ribbon received when it was introduced, maybe it’s unsurprising to see it top the lists here. Cloud observers may find it interesting to note that that Autodesk’s attempt to move AutoCAD’s Help on line has been very poorly received. Yo Autodesk with your Cloud an’ all, I’m really happy for you, I’ma let you finish, but on-line Help has been voted one of the worst features of all time! Of all time!

The dislike of the intrusive, useful-to-some but short-lived AutoCAD Today feature remains strong a decade later. Light drawing backgrounds remain unpopular, which should not be a surprise to anyone, except maybe some people at Autodesk who thought it was a good idea to rehash old mistakes in a new and exciting way (“This time it’s magnolia!“). History, doomed to repeat, etc.

As for poor old Action Recorder, that has to be the ultimate brochure feature. It’s something for Autodesk to boast about rather than something for customers to actually use; “We responded to customer requests and fulfilled AUGI wishlists for a macro recorder!” Well, you did, kind of, by giving us something that’s about as useful as a chocolate fireguard. Looks nice, though. Autodesk, please try again, but this time do it properly.

It’s interesting to note that the “worst ever” list is significantly younger than the “best ever” list. Only poor old blipmode is truly ancient. Only a single “best” feature (dynamic blocks) comes from AutoCAD 2006 or later. (In fact, that’s the only feature in the “best” list that was even introduced this century). In comparison, most of the “worst” list comes from AutoCAD 2006 or later, including the top (bottom?) three. So what does that tell you?

The best feature ever added to AutoCAD is…

LISP. I have now closed the What are the best features ever added to AutoCAD? poll, and the winner is AutoLISP/Visual LISP, by a long, long way. I don’t always agree with the majority view expressed in the polls here, but in this case I wholeheartedly agree. Adding LISP was the biggest and best thing that ever happened to AutoCAD. Autodesk owes an enormous debt of gratitude to John Walker for incorporating the work of David Betz, who was of course standing on the shoulders of John McCarthy. It’s a crying shame that Autodesk has been so terribly neglectful of Visual LISP for over a decade.

Here are your top ten “best ever” AutoCAD features:

  • AutoLISP / Visual LISP (32%)
  • Paper / Model Space / Layouts (21%)
  • Xrefs (20%)
  • Copy / Paste between drawings (19%)
  • Dynamic Blocks (16%)
  • Object Snaps (15%)
  • Layer Visibility per Viewport (12%)
  • Undo (12%)
  • Grips (12%)
  • AutoSnap (9%)

Something interesting I noticed is the age of these features:

  • AutoLISP / Visual LISP – 1985 (significantly improved 1999)
  • Paper / Model Space / Layouts – 1990 (significantly improved 1999)
  • Xrefs – 1990
  • Copy / Paste between drawings – 1991
  • Dynamic Blocks – 2005
  • Object Snaps – 1984
  • Layer Visibility per Viewport – 1990 (improved 2008)
  • Undo – 1986
  • Grips – 1992
  • AutoSnap – 1992

The youngest feature here is 6 years old, the oldest is 27. The average top-ten AutoCAD feature is over 20 years old. What does that tell you?

(so (long (and (thanks (for (all (the (parentheses))))))))

A few days ago, John McCarthy died at the age of 84. He didn’t make a fortune selling gadgets, he just profoundly affected the world of computing. He will be remembered mainly as the father of LISP, without which it is quite possible that AutoCAD and Autodesk would not have survived beyond the 80s. However, his original thinking went well beyond the development of a language. For example, 50 years ago he came up with an idea that is very relevant to what we are actively discussing today:

In 1961, he was the first to publicly suggest (in a speech given to celebrate MIT’s centennial) that computer time-sharing technology might lead to a future in which computing power and even specific applications could be sold through the utility business model (like water or electricity). This idea of a computer or information utility was very popular in the late 1960s, but faded by the mid-1990s. However, since 2000, the idea has resurfaced in new forms (see application service provider, grid computing, and cloud computing.)

(Credit: Wikipedia)

Back to LISP, I still use John’s antique language today. It’s still the best language choice for the vast majority of the development I do. Thanks, John.

Best and worst AutoCAD features ever – polls

Using your suggestions and a few of my own, I have added two polls for you to select what are, in your opinion, the best and worst features ever added to AutoCAD. To help us find The Answer, there are 42 items in each poll, from which you can choose up to three.

A few items (e.g. Action Recorder) made it into both lists, while several items in the ‘worst’ list (e.g. 2012 Array, Ribbon, Annotative Scaling) were suggested multiple times. It will be interesting to see how the poll results pan out.

What are the best and worst features ever added to AutoCAD?

Audience participation time, I think. A comment on one of AutoCAD 2012’s new features recently set me thinking about what were the worst features ever introduced to AutoCAD. That in turn got me thinking about what were the best.

I’ll keep my opinions to myself for a while, as I’d like your input and don’t want to influence it. Please add a comment with your list of what you consider the best three features ever added to AutoCAD and the worst three. If you can’t think of three of each, you can submit less, but please don’t submit more. By all means discuss at length the things you love or loathe, but make it clear what you’re submitting by using a clear format like this (meaningless examples only):

Best:
1. Content Explorer
2. Online Help
3. Nudge

Worst:
1. AutoLISP
2. Transparent zoom and pan
3. Paper/model space

What do the words “feature”, “best” and “worst” mean? I’ll leave that for you to decide for yourself. You might consider “worst” to be something that’s a bad idea, poorly implemented, slow, inefficient, poorly documented, bloated, buggy, half-baked in the short or long term, clueless in some other way, or some or all of the above. It’s up to you.

When I have enough submissions, I’ll collate the most popular (and unpopular) features into a pair of polls for you all to vote on. Have fun!

Edit: I have now added the polls and closed comments on this post.

Will Autodesk have to explain itself to the SEC?

The observant among you may have noticed that for many years, Autodesk’s free patches, service packs and updates haven’t added any new functionality. Bugs may get fixed, severe performance issues may be addressed, but design errors generally have to wait for the next release (at the earliest), and new features definitely don’t get added.

The last time new functionality was added to AutoCAD in a free maintenance release was Release 13’s c4 update which shipped on 12 February 1996. (There was a public beta available some months earlier; I picked up a copy at Autodesk University 1995). That free update contained not only a host of bug fixes, but also more useful new features than some later full-price upgrades (e.g. AutoCAD 2000i). In an outbreak of outstanding customer service, a c4 CD was shipped free to all registered users. Maybe Autodesk was trying to recover from disastrously shipping Release 13 prematurely, but issuing such a comprehensive update free of charge was still highly commendable.

Why did Autodesk stop providing new functionality in free updates? While it involves more work for Autodesk and hardly encourages paid upgrades or Subscription, the reason we’ve been given over the years is that there are accounting regulations that prevent Autodesk from providing new functionality in free updates. This does not apply to benefits from paid Subscription, and various new features for Subscription users have indeed appeared (albeit in fits and starts) over the intervening years.

I have to admit that I have always thought that this accounting thing was a pretty unlikely-sounding excuse for Autodesk’s inactivity. This attitude was reinforced by a lack of Autodesk response to my requests for further information about the alleged regulations. Until recently, I didn’t care enough about this matter to bother finding out for myself, but something extraordinary just happened that piqued my curiosity.

What happened? Autodesk released a free Service Pack that included new functionality for the first time in over 15 years. I was particularly interested in this, because part of what’s new is a new command providing a subset of the functionality of my ClassicArray™ plug-in. When I put in the time and effort to develop this product to fill a hole of Autodesk’s making, I did so on the assumption that Autodesk wasn’t going to provide an Array dialog box until at least AutoCAD 2013. It turns out that this assumption was wrong.

So what’s all this about accounting regulations preventing new functionality being provided free between releases? Was I right to be vaguely cynical about that? After some research, it would appear that I was wrong about that, too. There is an FASB (responsible to the SEC) accounting standard called SOP 97-2, which covers software revenue recognition. I’m no accountant and the regulations are large and complex, but here is my layman’s understanding of the basics.

In a simple case where a vendor (e.g. Autodesk) sells a complete product (e.g. AutoCAD 2012) at a given date, it records and declares the revenue for that product in the appropriate period as a single unit of accounting. If there are multiple elements of the product, things get more complex. If Autodesk ships part of AutoCAD 2012 (the main product) at one time and part (e.g. a Service Pack with new functionality) at another, then it is required to separate the elements into multiple units of accounting. It is required to make available vendor-specific objective evidence (VSOE) for each element of the product. If Autodesk has not done so (which seems likely), there is probably a problem. My understanding is that without VSOE, Autodesk is required to allocate the revenue for AutoCAD 2012 sales not at the point when it was received, but when all the elements have been delivered (i.e. when SP1 was released).

What about an argument that the new ARRAYCLASSIC command and new SNAPGRIDLEGACY system variable are not new functionality in themselves, but merely mechanisms to restore functionality that was available in previous releases? I don’t think that matters. The functionality is new to those customers who purchased AutoCAD 2012 and thereby provided Autodesk with revenue between March and September 2011. If that revenue has been allocated incorrectly, then Autodesk has some revenue shuffling and explaining to do.

I repeat that I’m not an accountant and this is all a layman’s uninformed opinion. It is quite possible that the regulations have recently changed, or that a relaxed interpretation is now permissible, or that I have the wrong end of the stick entirely. I’ve admitted being wrong in this post twice already and it could well be thrice.

If I’m wrong and Autodesk is in the clear, that’s great. Why? Because it means Autodesk customers can look forward to a lot more functionality being provided in future service packs.

How to make Ctrl+C perform a Cancel

In a recent comment, I was asked how to make Ctrl+C perform a Cancel. Before I get onto that, here’s a bit of history.

Back in the Dark Ages of DOS, the way to cancel a command was by holding down Ctrl and pressing C. The last release to work like this by default was Release 13 for DOS, released in 1994. I remember the bother it caused my users who were faced with the Windows version in which Esc was used to cancel things and Ctrl+C copied objects to the clipboard. It took me at least a year before I had totally removed Ctrl+C = Cancel from my muscle memory.

Until AutoCAD 2005, Autodesk provided an easy option to keep things the way they were by turning off the toggle Options > User Preferences > Windows standard accelerator keys. In recent AutoCAD releases, you have still been able to do it, but it’s a little more involved and uses the CUI command. Here’s how:

  • Enter the CUI command.
  • In the top left pane, burrow down to Keyboard Shortcuts > Shortcut Keys.
  • In the bottom left pane, scroll down to find the Cancel item. Click and drag it onto Shortcut Keys in the top left pane. Because of a long-standing auto-scroll annoyance in the CUI interface, you will find this easier if you drag off to the right, then up, then left onto Shortcut Keys.

That adds Ctrl+C = Cancel to the set of shortcut keys AutoCAD understands, but it won’t work yet because it will clash with the Ctrl+C = CopyClip shortcut key that’s already in there. We need to get rid of that before we’re finished in CUI, or more usefully, assign it to a different key:

  • Find Copy Clip in the Shortcut Keys list in the top left pane and click on it.
  • In the bottom right pane, find Access > Key(s). Where it says CTRL+C, change that to something else of your liking (e.g. CTRL+ALT+C). If you pick the […] button, you will be able to record the keystroke sequence directly instead of typing it in and worrying about syntax.
  • Pick OK and you’re done.

This post may be directly useful to only a handful of people who are still holding out after all these years, but it also serves as an introduction to a more generally useful skill; setting up keyboard shortcuts in CUI.

AutoCAD 2012 – Putting things back to “normal”

Edit: If you’re running a more recent release of AutoCAD, have a look at the post AutoCAD 2017 – Putting things back to “normal” instead.

The most popular post on this blog, in terms of both hits and comments, is AutoCAD 2009 – Putting things back to “normal”. This is followed by AutoCAD 2010 – Putting things back to “normal”, with AutoCAD 2011 – Putting things back to “normal” not too far behind. As it seems many people find these posts useful, here’s an updated version for the latest release. Much of this post is based on older versions, but there are many additions and differences in this year’s “keep off my lawn” post.

One thing that’s regularly asked whenever a new AutoCAD release hits the streets is how to make it work like earlier releases. As I stated in my original post, I think you should give any new features a fighting chance before turning them off or ignoring them. But it’s entirely your choice. We should be grateful that in AutoCAD 2012 at least (unlike some Autodesk products), you do still have that choice. At least, you have a choice in most cases.

Let’s assume you’ve made the decision to put your environment back to AutoCAD 2008 or earlier; how do you do it? I’ve arranged these items in alphabetical order:

  • Aerial View. The DSVIEWER command appears to be gone, but it’s just hiding. It has been undefined. You can use REDEFINE DSVIEWER to turn it back on, or just enter .DSVIEWER (with a leading period). It may not work perfectly on all systems under all circumstances.
  • Array dialog box. The excellent new associative array features of AutoCAD 2012 have come at the cost of the Array dialog box. While you can use the Ribbon or the Properties palette to modify arrays, if you want to create one you have to go back to the future with a Release 14-style user interface. Using -Array doesn’t give you a dialog box, just the old-style command line. There’s nothing available in standard AutoCAD 2012 to give you a dialog box interface, which is why I created ClassicArray™. It also makes it easier to create non-associative arrays, if that’s what you prefer. This plug-in has the further fortunate side-effect of acting as a workaround for several of the new Array command’s various bugs, limitations and design issues.
    Edit: Applying SP1 to AutoCAD 2012 adds an ARRAYCLASSIC command that restores the previous dialog box. This does not provide access to any of the new features; you will still need ClassicArray for that.
  • Autocomplete. Old-timers may well find this feature useful, but if it’s getting in your way, turning it off is as simple as AUTOCOMPLETE OFF. There are a variety of settings you can selectively turn off individually if you prefer.
  • Blips. The BLIPMODE command has been undefined, but you can use REDEFINE BLIPMODE to turn it back on, or just enter .BLIPMODE (with a leading period).
  • Classic commands. If you prefer not to leave the various new palettes on screen all the time, old versions of various commands are still available: ClassicLayer, ClassicXref and ClassicImage. (Autodesk deprecated these commands in 2011 and 2012, which I think is a really bad idea). There is also a system variable LAYERDLGMODE, which when set to 0 will make the Layer command work in the old (and faster) modal way. If you use this setting, you can still access the new modeless layer palette with the LayerPalette command. Going back further, there are command-line methods of using these commands: -Layer, -Xref, XAttach, -Image and ImageAttach. For 2012, Autodesk has removed the Group command’s dialog box interface. If you want the dialog box, you now need to use the ClassicGroup command instead.
  • Crosshairs. Want 100% crosshairs? Many people do. As before, use the Options command’s Display tab and look towards the bottom right, or use the CURSORSIZE system variable.
  • Dashboard. The AutoCAD 2007/8 Dashboard is gone, but you can have a vertical Ribbon instead. If the Ribbon is not visible (it won’t be if you just selected the AutoCAD Classic workspace), enter Ribbon to bring it back. In the tab title row (the bar with the word Home in it), right-click and pick Undock. Now you can place and size your Dashboard-like thing as you see fit. As before, you can right-click on things to change the various settings. However, getting the contents exactly the way you want it usually involves using CUI, and that’s well outside the scope of this post.
  • Dynamic Input. If Dynamic Input slows you down, you can turn it off with the status bar toggle or F12. If you like the general idea but don’t like some parts of it, there are lots of options available in the Dynamic Input tab of the DSettings command to enable you to control it to a fine degree. You can also get at this by right-clicking the Dynamic Input status bar button and picking Settings… As an example of the sort of thing you might do in there, the default of using relative coordinates is difficult for long-termers to get used to. To turn it off, pick the Settings… button in the Pointer Input panel, pick Absolute coordinates, then OK twice. There are a whole range of DYNxxx system variables for controlling this stuff.
  • Graphic Background. Autodesk has half-listened to users’ pleas for a black background by giving you a nearly black one (RGB 33,40,48 rather than 0,0,0), in model space only. Many of you will want a real black background to provide better contrast. To do this, invoke the Options command (right-click on the drawing area and pick Options… or just enter OP), then pick the Display tab. Don’t be tempted to choose Color Scheme and set it to Dark, because that just changes the appearance of various user interface elements. Instead, pick the Colors… button. This will put you in the Drawing Window Colors dialog box. On the left, choose a context you want to change (e.g. 2D model space), choose the appropriate background element (e.g. Uniform background) and choose the particular shade that takes your fancy. There is a Restore Classic Colors button, but that only takes you back to AutoCAD 2008 with its black model and white paper space. If you want a black paper space background too, you’ll have to pick the Sheet / layout context and specify that individually. You may wish to put the Command line > Command line history background setting to white, too. When you’re done, pick Apply & Close, then OK.
  • Grid. I generally prefer the new line-based grid. If you use isometric snap and grid, you will find that AutoCAD 2012’s line-based isometric grid is still as broken as it was in earlier releases, so you’ll need to use dots. If that applies to you or you just don’t like the lines, right-click on the Grid status button and pick Settings…, which will take you into the Drafting Settings dialog box, which you can also get at with the DSettings command, or DS for short. In the Snap and Grid tab, the grid is controlled by the options on the right. If you want your dots back, turn on the toggles in the Grid style section. This can also be done using the GRIDSTYLE system variable. If you don’t like the fact that the grid is now on by default in new drawings, this is set on a drawing-by-drawing basis and is therefore controlled by your template drawings. If you use AutoCAD’s supplied templates, you will need to open them individually and turn off the grid in each one.
  • Hatch dialog box. If you want the Ribbon on but prefer the old Hatch dialog box, set HPDLGMODE to 1.
  • Hatch double-click. If you’re not using the new Ribbon-based hatch editing feature, you will probably want to invoke the HatchEdit command when you double-click on a hatch object. Doing this involves braving the CUI interface, but I have gone into step-by-step detail of that process here. In short, you need to drag and drop the Hatch Edit command from the bottom left CUI panel onto the double-click action for Hatch in the top left panel, replacing the default action (Properties).
  • Help. If you want your Help to work with adequate speed and reliability, or to work at all in some proxy server environments, you will want to turn off AutoCAD 2012’s online help. Go into Options > System, then look in the bottom right pane to turn off the Use online help toggle. Even with online help turned off, you’re stuck with the unfortunate new browser-based AutoCAD Exchange interface for your Help. There is no sign yet of Autodesk coming to the rescue with a set of CHM-based Help files as was done for AutoCAD 2011, which is a real shame. The VLIDE Help is still partially broken, because Autodesk doesn’t care about customers who use LISP for development. While you’re in Options, you may also wish to turn off AutoCAD’s insistence on firing up Internet Explorer, that is if you dislike IE or have security concerns.
  • Initial Setup. Don’t bother looking for this, it has been removed from the product. Can’t say I’m heartbroken about that.
  • Line Smoothing. If you don’t like the anti-aliasing feature that attempts to make your graphics look less jaggy, this is controlled by the LINESMOOTHING system variable. It’s also available via the GRAPHICSCONFIG command or Options > System > Graphics Performance.
  • NavBar. If you like the new NavBar feature as much as I do, you’ll want to turn it off. You can close it easily using the little X in its top left corner. Alternatively, control it with the NAVBARDISPLAY system variable (0 for off, 1 for on)
  • Pull-down Menus. Enter MENUBAR 1 to turn pull-down menus on. To turn them off again, enter MENUBAR 0.
  • Ribbon. You can close the Ribbon with the RibbonClose command. If you ever want to turn it back on, enter Ribbon.
  • Screen menu. The SCREENMENU command has been undefined, but you can use REDEFINE SCREENMENU to turn it back on, or just enter .SCREENMENU (with a leading period). However, you can’t access the screen menu section in CUI any more, so if you want to maintain your screen menu you will need to do it in an earlier release.
  • Selection Cycling. Depending on your preference and/or system graphic performance, you may wish to turn off selection cycling (set SELECTIONCYCLING to 0), or at least the list that appears when selecting objects that lie on top of each other (set SELECTIONCYCLING to 1).
  • Selection Preview. This feature annoys some users, adding as it does an unfortunate degree of stickiness and working inaccurately when Snap is in use. This is controlled in the Selection tab of the Options command. Turn off the toggles in the Selection preview panel on the left (these control the SELECTIONPREVIEW system variable). If you dislike the coloured boxes you get while doing a Window or Crossing, pick the Visual Effect Settings… button and turn off the Indicate selection area toggle. This controls the SELECTIONAREA system variable.
  • Snap. AutoCAD 2012’s snap no longer works while there is no command active. There is no setting available to turn this feature off. If you want to move your cursor around and see the cursor snapping to precise locations to see if objects line up (e.g. in schematic diagrams), you will need to invoke a command first (e.g. L [Enter]) and ignore the command as you’re moving around on screen.
    Edit: Applying SP1 to AutoCAD 2012 adds new system variable (SNAPGRIDLEGACY) that allows you to have your snap active at the command prompt.
  • Startup performance. You may have noticed that AutoCAD 2012’s Ribbon switching performance is finally as it should have been from the start; practically instantaneous. You may also have noticed that when you start AutoCAD, the cursor is sticky for a while after the Command prompt is available. These two items are not unrelated; AutoCAD is loading Ribbon components in the background. If you would prefer this not to happen, set the RIBBONBGLOAD system variable to 0.
  • Status bar. Right-click on a status bar button, turn off Use Icons and your old text-based status bar buttons will return. If you have no use for some of the new status bar toggles, right-click on one, pick Display, then turn off what you don’t need.
  • Toolbars. In AutoCAD 2009, you could turn individual toolbars on and off by accessing a menu obtained by right-clicking on the QAT. Autodesk somewhat vindictively removed that option in 2010, and it’s still gone in 2012. That toolbar-toggling menu is still available if you right-click in an unused docked toolbar area, but if you have no toolbars visible there will be no such area available. What to do? Turn on one toolbar at the Command prompt, then you will be able to access the menu by right-clicking on the blank area to the right of it. The following command sequence will do it:
    _.-TOOLBAR ACAD.Standard _Top 0,0
    Paste this into AutoCAD’s command line area and the Standard toolbar will be turned on above your drawing area. This will leave a grey area to the right that you can right-click into. The other toolbars will be in sub-menus under that, with the main set of default ones in the AutoCAD section. Note that this will only work if you have the acad.cuix file loaded (or partially loaded). This is the case in vanilla AutoCAD and some verticals, but it may not be the case in other verticals. As I don’t have access to such verticals, I’m afraid I can’t offer much advice here.
    If you’re like me, you may well discover that this is moot because AutoCAD 2012 automatically turns on a full set of toolbars, in addition to the Ribbon, the second time you run AutoCAD. This bug occurs when there’s another release already installed and you don’t use Migration. It’s easily fixed (that is if you want to fix it) by switching to the workspace of your choice (see below).
  • Tooltips. Excessively intrusive and oversized tooltips were a “feature” of AutoCAD 2009’s revamped UI design, and we’ve been plagued with them ever since. I’m glad to see that many of them have had their verbosity somewhat curtailed in 2012, but they still annoy the heck out of me, particularly by obscuring what I’m trying to see in dialog boxes. To kill them with fire, see Options > Display and start turning off toggles about half way down the left side.
  • Trace. The TRACE command has been undefined, but you can use REDEFINE TRACE to turn it back on, or just enter .TRACE (with a leading period).
  • UCS Icon. Don’t like the new simplified UCS icon? Sorry! While you can use the UCSIcon command’s Properties option to change the appearance of the icon in various ways, there’s nothing to restore the UCS Icon’s appearance from previous releases with its little arrows pointing the way. This information isn’t totally useless, because at least it will save you the time and effort involved in finding this out for yourself.
  • Vertical variants’ AutoCAD profile. Apparently, some AutoCAD 2012 vertical variants don’t have a shortcut for running them as AutoCAD. If you want to make one, first check in Options > Profiles to see if there is a profile called “AutoCAD” or similar. If not, you will need to create one, reset it, and hope for the best. Sorry, I don’t have all the variants to check. Now, make a copy of your AutoCAD variant’s desktop shortcut and rename it as something like “AutoCAD 2012”. Then right-click on the copy and pick Properties. In the Target edit box, check to see if there is a /p switch followed by a profile name inside quotes. If there is, replace the existing profile name with “AutoCAD” or whatever the profile name is that you discovered or created in Options. If there isn’t a /p switch, add one. The end result should look something like this (there may be extra switches):
    "C:\Program Files\Autodesk\[product name]\acad.exe" /p "AutoCAD"
    Once you have ensured there’s a /p “AutoCAD” (or similar) on the end of the Target, pick OK. You should then be able to start your vertical variant as AutoCAD.
  • ViewCube. I like the ViewCube concept, and I think it’s a great piece of interface design. But not everybody agrees. It has caused performance issues and it’s not very useful for 2D users. If you want it gone, that’s a surprisingly difficult thing to find out about. The simplest way to remove it is by clicking the [-] button in the top left corner of the drawing area and tuening off the ViewCube toggle there. If you want more control, it’s handled using the Options command, in the 3D Modeling tab, in the bottom left corner. Turn off those toggles that don’t make sense for you. There is a related set of system variables called NAVVCUBExxx.
  • Workspace. In vanilla AutoCAD, you can restore much of the user interface by just switching workspaces. The main Workspace control is now located near the top left corner. If you have turned this off (right-click, Remove from Quick Access Toolbar) or if you just prefer working with interface elements in the same place year by year, there is another Workspace control in the bottom right corner. This is a little button that looks like a gearwheel. In either case, click on the Workspace control and pick the item called AutoCAD Classic. This will perform some of the steps described above, but not all of them, so I suggest you skim the whole lot to see what else you might want to do. If you’re using a vertical variant of AutoCAD 2012, this workspace may not be available, or it may only be available if you when using an “AutoCAD” profile (see above). If it’s not available at all, you’ll need to make your own classic workspace by manually setting up your interface the way you like it, then saving it as a Workspace using the Save Current As… option under one of the Workspace controls.
  • Xref fading. Don’t like your xrefs looking different? Use the Options command’s Display tab and look at the Xref display slider on the bottom right, or use the XDWGFADECTL system variable.
  • Zoom Animation. If you prefer your zooms to be instant rather than progressing from one view to another in an animated series of steps, you can turn off that feature using the VTOPTIONS command or the VTENABLE system variable.

If you have allowed AutoCAD to migrate your settings (I never do), some of the above will already be done for you, but by no means all of it. If past experience is anything to go by, the job done by Migration will probably be imperfect.

Once you’re happy with your new environment, I suggest you save your workspace under a name of your choosing (Save Current As… under a Workspace control), then export your profile in the Options command’s Profiles tab. Keep a safe copy of both your exported profile and your main CUIX file (acad.cuix by default), because that is where new workspaces are stored.

All of this advice is offered on an as-is, try-it-yourself-and see-what-happens basis. Unfortunately, I can’t check to see which parts of this post relate to AutoCAD for Mac (when the 2012 version arrives), AutoCAD LT (much of it will be the same), the various AutoCAD-based vertical variants (almost all of it should be the same). AutoCAD WS is, of course, nothing like real AutoCAD so none of this post will be relevant. Please comment to let me know if you find something you think I should modify or include.

Let me just end by saying that Autodesk generally does an excellent job of keeping long-term AutoCAD users happy by allowing them to keep working in the way that they prefer. There are exceptions, and this record has been damaged slightly by 2012, but conservative users are still better off with new releases of AutoCAD than they are with, say, Microsoft Word.

AutoCAD 2012 – Missing a few things?

The Array dialog box isn’t the only thing you might notice by its absence in AutoCAD 2012. I’ll do a proper “Putting things back to normal” post later, but here’s a quick one for those of you wondering what happened to a few things that appear to be AWOL in 2012.

Are you missing your aerial viewer, blips and/or screen menu? They’re still there, but the commands are undefined. To get them back, just redefine the commands:

REDEFINE DSVIEWER
DSVIEWER

REDEFINE BLIPMODE
BLIPMODE 1

REDEFINE SCREENMENU
SCREENMENU 1

These features are deprecated. That means unless enough of you kick up a fuss about needing them, they are likely to vanish without trace in a release or two.

Edit: Jimmy Bergmark pointed out that the same applies to the TRACE command. If you need it, redefine it.

Apple – Autodesk history revisited

In a post on WorldCAD Access, Jay Vleeschhouwer makes some reasonable observations. However, the timing of the 1990s Autodesk / Mac history looks all wrong to me. Jay quotes himself from a 2008 note:

…until about the mid-1990s Autodesk did have a reasonable presence on the Mac … commitment waned when Apple’s fortunes faded a dozen or so years ago

The last of the original Mac AutoCADs was Release 12, a 1992 product. Apple market share continued to increase after that; indeed, 1994 was a bumper year. However, Autodesk’s commitment had already vanished by then, and its 1994 product, Release 13, had no Mac version.

Apple’s fortunes did indeed fall away “a dozen or so years” before Jay’s note, largely as a result of the success of Windows 95. But this decline could not have been the cause of Autodesk’s lack of commitment to Apple; by that time the parting of the ways was already well in the past.

What did cause Autodesk’s commitment to vanish? According to what Adeskers told me at the time, Apple did.

Because of the relatively tiny Mac market share, Autodesk relied on Apple to effectively subsidise the Mac AutoCAD development work by providing significant development resources. Apple, which in the early 90s was in a state of internal turmoil, decided to cut back on those resources and expected Autodesk to go it alone with Mac development. Instead, Autodesk killed it off as an unprofitable distraction.

Although at the time I was critical of Autodesk orphaning its recently-acquired Mac customers, it was almost certainly the right thing to do from a business perspective. It would be interesting to know how much Apple is subsidising Autodesk’s current Mac development effort, but I guess we will never know.

Why we keep upgrading

In a comment in response to a Deelip post yesterday, Brad Holtz pointed to an article he wrote in 1999. It’s interesting to note that while much of the computing world today bears little resemblance to the scene at the end of the last century, this article remains almost completely accurate and relevant. Indeed, it’s so right that you might even be tempted to think, “Duh, isn’t that obvious?”

One section that stood out to me had this to say:

Many software systems never even get beyond the acceptable stage …. vendors of these systems are continually coming out with new versions, never stopping long enough to fix the problems with the existing systems.

It’s fascinating to me that this observation came at the very time that Autodesk was switching from a company that wasn’t exactly like that to one that very much was (and still is today), thanks to the 12-month release cycle.

AutoCAD 2011 – Putting things back to “normal”

Edit: If you’re running a more recent release of AutoCAD, have a look at the post AutoCAD 2017 – Putting things back to “normal” instead.

Easily the most popular post on this blog, in terms of both hits and comments, is AutoCAD 2009 – Putting things back to “normal”. Not too far behind it is AutoCAD 2010 – Putting things back to “normal”. Apparently, lots of people find these posts useful, so here’s an updated version for the latest release. Some of this post is based on the originals, but there are significant additions and differences in this year’s Luddite post.

Note: there is an updated version of this post for AutoCAD 2012.

One thing that’s regularly asked whenever a new AutoCAD release hits the streets is how to make it work like earlier releases. As I stated in my original post, I think you should give any new features a fighting chance before turning them off or ignoring them. But it’s entirely your choice. We should be grateful that in AutoCAD 2011 at least (unlike some Autodesk products), you do still have that choice.

Let’s assume you’ve made the decision to put your environment back to AutoCAD 2008 or earlier; how do you do it?

  • Workspace. In vanilla AutoCAD, you can restore much of the user interface by just switching workspaces. The main Workspace control is now located near the top right corner. If you have turned this off (right-click, Remove from Quick Access Toolbar) or if you just prefer working with interface elements in the same place year by year, there is another Workspace control in the bottom right corner. This is a little button that looks like a gearwheel. Every odd-numbered release seems to have the current workspace name missing from this button, so this year we miss out. If you want the name, this year you need to look in the QAT. In either case, click on the Workspace control and pick the item called AutoCAD Classic. This will perform some of the steps described below, but not all of them, so I suggest you read on. If you’re using a vertical variant of AutoCAD 2011, this workspace may not be available, so you’ll need to make your own by manually setting up your interface the way you like it, then saving it as a Workspace using the Save Current As… option under one of the Workspace controls.
  • Ribbon. You can close the Ribbon with the RibbonClose command. If you ever want to turn it back on, enter Ribbon.
  • Dashboard. The AutoCAD 2007/8 Dashboard is gone, but you can have a vertical Ribbon instead. If the Ribbon is not visible (it won’t be if you just selected the AutoCAD Classic workspace), enter Riboon to bring it back. In the tab title row (the bar with the word Home in it), right-click and pick Undock. Now you can place and size your Dashboard-like thing as you see fit. As before, you can right-click on things to change the various settings. However, getting the contents exactly the way you want it usually involves using CUI, and that’s well outside the scope of this post.
  • NavBar. If you like the new NavBar feature as much as I do, you’ll want to turn it off. You can close it easily using the little X in its top left corner. Alternatively, control it with the NAVBARDISPLAY system variable (0 for off, 1 for on)
  • ViewCube. I like the ViewCube concept, and I think it’s a great piece of interface design. But not everybody agrees. It has caused performance issues and it’s not very useful for 2D users. If you want it gone, that’s a surprisingly difficult thing to find out about. It’s controlled using the Options command, in the 3D Modeling tab, in the bottom left corner. Turn off those toggles that don’t make sense for you. There is a related set of system variables called NAVVCUBExxx.
  • UCS Icon. Don’t like the new simplified UCS icon? Sorry! While you can use the UCSIcon command’s Properties option to change the appearance of the icon in various ways, there’s nothing to restore the UCS Icon’s appearance from previous releases with its little arrows pointing the way. This information isn’t totally useless, because at least it will save you the time and effort involved in finding this out for yourself.
  • Help. Unless you want your Help to work with the speed of a long-dead slug that has been nailed to a hefty piece of wood, you will want to turn off AutoCAD 2011’s online help. Go into Options again, this time in the System tab, then look in the bottom right pane to turn off the Use online help toggle. Even with online help turned off, you’re stuck with the unfortunate new browser-based Help interface. While you’re looking there, you may also wish to turn off AutoCAD’s insistence on firing up Internet Explorer, that is if you dislike IE or have security concerns.
  • Pull-down Menus. Enter MENUBAR 1 to turn pull-down menus on. To turn them off again, enter MENUBAR 0.
  • Toolbars. In AutoCAD 2009, you could turn individual toolbars on and off by accessing a menu obtained by right-clicking on the QAT. Autodesk rather nastily removed that option in 2010, and it’s still gone in 2011. That menu is still available if you right-click in an unused docked toolbar area, but if you have no toolbars visible there will be no such area available. What to do? Turn on one toolbar at the Command prompt, then you will be able to access the menu by right-clicking on the blank area to the right of it. The following command sequence will do it:
    _.-TOOLBAR ACAD.Standard _Top 0,0
    Paste this into AutoCAD’s command line area and the Standard toolbar will be turned on above your drawing area. This will leave a grey area to the right that you can right-click into. The other toolbars will be in sub-menus under that, with the main set of default ones in the AutoCAD section. Note that this will only work if you have the acad.cuix file loaded (or partially loaded). This is the case in vanilla AutoCAD and some verticals, but it may not be the case in other verticals. As I don’t have access to such verticals, I’m afraid I can’t offer much advice here.
  • Graphic Background. Autodesk has half-listened to users’ pleas for a black background by giving you a nearly black one (RGB 33,40,48 rather than 0,0,0), in model space only. Many of you will want a real black background to provide better contrast. To do this, invoke the Options command (right-click on the drawing area and pick Options… or just enter OP), then pick the Display tab. Don’t be tempted to choose Color Scheme and set it to Dark, because that just changes the appearance of various user interface elements. Instead, pick the Colors… button. This will put you in the Drawing Window Colors dialogue box. On the left, choose a context you want to change (e.g. 2D model space), choose the appropriate background element (e.g. Uniform background) and choose the particular shade that takes your fancy. There is a Restore Classic Colors button, but that only takes you back to AutoCAD 2008 with its black model and white paper space. If you want a black paper space background too, you’ll have to pick the Sheet / layout context and specify that individually. When you’re done, pick Apply & Close, then OK.
  • Crosshairs. Want 100% crosshairs? Many people do. As before, use the Options command’s Display tab and look towards the bottom right, or use the CURSORSIZE system variable.
  • Status bar. Right-click on a status bar button, turn off Use Icons and your old text-based status bar buttons will return. If you have no use for some of the new status bar toggles, right-click on one, pick Display, then turn off what you don’t need.
  • Grid. I much prefer the new line-based grid. If you don’t, right-click on the Grid status button and pick Settings…, which will take you into the Drafting Settings dialogue box, which you can also get at with the DSettings command, or DS for short. In the Snap and Grid tab, the grid is controlled by the options on the right. If you want your dots back, turn on the toggles in the Grid style section. This can also be done using the GRIDSTYLE system variable. If you don’t like the fact that the grid is now on by default in new drawings, this is set on a drawing-by-drawing basis and is therefore controlled by your template drawings. If you use AutoCAD’s supplied templates, you will need to open them individually and turn off the grid in each one.
  • Dynamic Input. If Dynamic Input slows you down, you can turn it off with the status bar toggle or F12. If you like the general idea but don’t like some parts of it, there are lots of options available in the Dynamic Input tab of the DSettings command to enable you to control it to a fine degree. You can also get at this by right-clicking the Dynamic Input status bar button and picking Settings… As an example of the sort of thing you might do in there, the default of using relative coordinates is difficult for long-termers to get used to. To turn it off, pick the Settings… button in the Pointer Input panel, pick Absolute coordinates, then OK twice. There are a whole range of DYNxxx system variables for controlling this stuff.
  • Xref fading. Don’t like your xrefs looking different? Use the Options command’s Display tab and look at the Xref display slider on the bottom right, or use the XDWGFADECTL system variable.
  • Selection. Selection Preview annoys some users, adding as it does an unfortunate degree of stickiness and working inaccurately when Snap is in use. This is controlled in the Selection tab of the Options command. Turn off the toggles in the Selection preview panel on the left (these control the SELECTIONPREVIEW system variable). If you dislike the coloured boxes you get while doing a Window or Crossing, pick the Visual Effect Settings… button and turn off the Indicate selection area toggle. This controls the SELECTIONAREA system variable.
  • Hatch dialog box. If you want the Ribbon on but prefer the old Hatch dialog box, set HPDLGMODE to 1.
  • Hatch double-click. If you’re not using the new Ribbon-based hatch editing feature, you will probably want to invoke the HatchEdit command when you double-click on a hatch object. Doing this involves braving the CUI interface, but I have gone into step-by-step detail of that process here. In short, you need to drag and drop the Hatch Edit command from the bottom left CUI panel onto the double-click action for Hatch in the top left panel, replacing the default action (Properties).
  • Classic commands. If you prefer not to leave the various new palettes on screen all the time, old versions of various commands are still available: ClassicLayer, ClassicXref and ClassicImage. (Autodesk has deprecated these commands in 2011, which I think is a really bad idea). There is also a system variable LAYERDLGMODE, which when set to 0 will make the Layer command work in the old (and faster) modal way. If you use this setting, you can still access the new modeless layer palette with the LayerPalette command. Going back further, there are command-line methods of using these commands: -Layer, -Xref, XAttach, -Image and ImageAttach.

If you have allowed AutoCAD to migrate your settings (I never do), some of the above will already be done for you, but by no means all of it. If past experience is anything to go by, the job done by Migration will probably be imperfect.

Once you’re happy with your new environment, I suggest you save your workspace under a name of your choosing (Save Current As… under a Workspace control), then export your profile in the Options command’s Profiles tab. Keep a safe copy of both your exported profile and your main CUIX file (acad.cuix by default), because that is where new workspaces are stored.

Let me just end by saying that Autodesk generally does an excellent job of keeping long-term AutoCAD users happy by allowing them to keep working in the way that they prefer. There are exceptions, but conservative users are much better off with new releases of AutoCAD than they are with, say, Microsoft Word.

AutoCAD does a Cheshire Cat

In Alice’s Adventures in Wonderland, the Cheshire Cat gradually disappears until nothing is left but its smile. The AutoCAD packaging has done the same thing over the years until now nothing is left but the 0s and 1s. In Release 13, one box was not enough to keep all the materials, but Autodesk gradually slimmed it down until in recent years your slab of upgrade or Subscription cash gets you nothing but a DVD in a case (with or without a pack of cards). However, you can go cap in hand to Autodesk and ask for a real manual of your choice, which will be shipped to you free of charge.

A few days ago, Subscription customers in 37 countries were all automatically opted in to a download-only upgrade mechanism for all Autodesk software, not just AutoCAD. Here are Autodesk’s stated reasons:

  • Convenience—It’s more convenient than installing software from a DVD or CD and is available 24 hours a day.
  • Sustainability—Because there’s no printing, packaging, or shipping, it’s a more sustainable choice.
  • Central control—Software Coordinators can provide users with electronic access to upgrades and manage software permissions centrally.

So this has nothing to do with increasing Autodesk’s profit margins, it is for your benefit and to help save the planet; that’s nice to know. However, depending on your circumstances and the available bandwidth at both your end and Autodesk’s, downloading a couple of GB or so for each product (double it if you need both 32 and 64 bit versions) may not be convenient. If you want to receive an actual disc containing the software, you will need to change a Subscription setting. You should have seen an email about this containing a convenient link to a page containing that setting.

If you haven’t taken care of this yet, I suggest you log on to the Subscription site, edit your Subscription Center Profile (click on My Profile in the top right) and change the Delivery Preference setting to Box. If there are multiple contact people on your Subscription contract, I suggest you ask your colleagues (particularly the person designated to be the Contract Manager) to do likewise. Having a box shipped to you does not prevent you from downloading the software. I suggest you do this sooner rather than later, because if you leave it until less than a week before the next release (historically mid-March), you’ll miss out.

Trusting Autodesk? Contemplating a new product

Last week, in my capacity as a de facto CAD manager for a large public utility company, I was having a chat with an Autodesk Australia person (he’s a nice guy and very honest, by the way). The topic of conversation moved to the new AutoCAD-based vertical, Plant 3D 2010. At that stage, I had not even installed the 30-day trial, but I still raised some of the issues that potentially stood in the way of the company adopting this apparently highly suitable product.

In a word, it comes down to trust. Each drawing used or issued by this utility is a legal document with a potentially very long life ahead of it. I showed the Autodesk person a drawing issued in 1901. The assets documented by that drawing are still in use today; indeed, many thousands of people daily depend heavily on them. Before we invest our money, time and training in Plant 3D, we need to know that the electronic drawings produced with it are going to be fully functional in the long term.

In terms of a new product like Plant 3D, can we trust Autodesk to do the following?

  1. Still be around and providing CAD software for many years?
  2. Go on supporting this new product for many years?
  3. In the event that the product is discontinued, provide an alternative, together with a migration path that retains full drawing intelligence?
  4. In the event that the product is discontinued, continue to provide ongoing support at least to the level of allowing the product to run and be transferred from one computer to another?
  5. Provide a product that works as well in real life as it does in demos?
  6. Provide a product that, from first release, works without crippling restrictions or bugs that render the product unusable?
  7. Include adequate support for national standards?
  8. Sell the product for a reasonable price on an ongoing basis?
  9. Provide Subscription for a reasonable price on an ongoing basis?
  10. Provide the product in such a way that we have flexibility in our use of network and standalone licensing long-term?
  11. Continue to allow the licensed use of earlier releases and use at home?
  12. Provide full API access to the custom objects, including ActiveX?
  13. Provide adequate object enablers for all recent AutoCAD releases and variants?
  14. Support the ongoing use of DWG files by other releases of this product freely up and down within a 3-release DWG version bracket?
  15. Provide full visual integrity, editability of proxy objects and round-tripping of intelligence, when saving to plain AutoCAD, including earlier releases?
  16. Provide mechanisms that allow any company-based custom work to be distributed easily to internal and external users and carried forward to new releases reliably?
  17. Avoid introducing problems and restrictions that would interfere with customisation and other aspects of CAD management?

Feel free to add to my list in your comments. If you go down the list giving a Yes, No or Maybe, how well does Autodesk do? Before looking at the product, I’ve got one Yes, a few Maybes and a very large number of Nos. That’s not based on paranoia or hatred, just on past history, including very recent history.

For example, can Autodesk be trusted to still be selling Plant 3D in a few years’ time? Ask the users of Autodesk FMDesktop. The same can be said of any of the other products in a long list of Autodesk abandonments that goes back to the dark ages. Generic CADD, anyone? What do I do with all my old Graphic Impact files?

Is it likely that Plant 3D will work properly in the real world in the first release or two? Ask the users of Civil 3D who tried to get any grading done for the first few releases. Very major and obvious problems in new products can go on for years before being addressed.

I’d be interested to hear how well you think Autodesk rates for new-product trustworthiness. There are other aspects to trusting Autodesk, and I will cover these in a future post. Please wait for that one before launching into any generic tirades; for now I just want to know about your level of Autodesk trust, purely in relation to new products and continued support for existing ones.