Category Archives: Maintenance

The BLADE video watchlist

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I did my third and final (for now) BricsCAD Unplugged webcast about BLADE last Wednesday. Here’s the video:

Before I dig into DCL, I start with a brief description of an absolutely brilliant feature that was added to BLADE in V19. If you code in LISP, you’ll love this feature.

Then I move on to some ancient history. Did you know that we can thank the far-sightedness of some slightly renegade Autodesk OS/2 developers in the early 1990s for the dialog boxes we use today? Did you know that you could program dialog boxes for AutoCAD for Mac in 1993 but you can’t today? Can you spot the items of interest in the background?

The rest of the video is dedicated to describing DCL programming and debugging, and I explain how BLADE is the best tool for that job using examples.

If you want to watch all three of the BLADE videos in a row (that’s 1 hour 49 minutes of viewing), Matt Olding has created a YouTube playlist for this series.

It has been an absolute pleasure working with the Bricsys people in putting this series together. Torsten Moses has informed me about yet another bunch of enhancements that are coming very soon to BLADE, so maybe you haven’t heard the last from me on this subject on BricsCAD Unplugged.

More BLADE videos

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As mentioned previously, In December I made a guest appearance on the BricsCAD Unplugged webcast series to discuss the LISP development environment, BLADE (YouTube link).

I made another appearance last week describing debugging using BLADE (YouTube link):

If you’re dealing with LISP code for AutoCAD and/or BricsCAD, you really should be doing it in BLADE. It’s the best development environment for AutoLISP/Visual LISP that you’re ever going to get.

I have another appearance scheduled for later today (13 February) in which among other LISPy things, I will be discussing using BLADE for DCL programming. Again, even if you’re AutoCAD-only, I believe this is worth a watch. BLADE is better for DCL programming, too.

Even if you’re AutoCAD-only and not a programmer, you might find my brief ancient history lesson of interest. Did you know that BricsCAD for Mac users can thank a far-sighted early 90s Autodesk OS/2 team for the dialog boxes they use today?

The BricsCAD Unplugged webcast broadcasts run on the Bricsys Facebook page and are then quickly transferred to YouTube. Today’s session will start at about UTC 14:15 (2:15 PM) on Wednesday, 13 February 2019 (click here for your local time)

Video – who is that masked man?

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Last night I made another guest appearance on the BricsCAD Unplugged webcast series. This time I was discussing the LISP development environment, BLADE. Here’s the video:

Bonus points will be awarded for identifying three items of interest in the background. No, not counting my dog Sunday asleep at lower left.

Despite going way over time, there was still nowhere near enough opportunity to describe the full LISPy awesomeness that BLADE represents. I am therefore scheduled to return for another two or three episodes beginning in February. In those, I’ll be doing more of a step-by-step demonstration rather than the overview and V19 new feature description I did in this episode. If you have any particular requests for what you want covered, please comment on this post.

I also showed how the tools in BLADE (e.g. the (inspector) function) are still worth having for any DWG-based CAD Manager or power user, even if you’re not a full-on LISP programmer. If you have to work out what’s going on with dodgy DWG files, you’ll want to have (inspector) in your set of tools.

The BricsCAD Unplugged webcast broadcasts run on the Bricsys Facebook page and are then quickly transferred to YouTube. This was the last episode for 2018 because of Christmas and New Year.

Wielding BLADE on BricsCAD Unplugged

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In September I was the special guest on the BricsCAD Unplugged episode BricsCAD Unplugged – Steve Johnson 5 surprises moving to BricsCAD. Next Wednesday I will return, this time to wield BLADE, the best thing to happen to CAD LISP in nearly 20 years. I’ll be introducing it and demonstrating a few things, including the new features that came with V19.

These live broadcasts are run on the Bricsys Facebook page and are then quickly transferred to YouTube. This broadcast will start at UTC 15:00 (3 PM) on Wednesday, 19 December 2018. Here’s that time in a few handy time zones:

Location Zone Time
San Francisco PST 07:00
Minneapolis CST 09:00
New York EST 10:00
London GMT 15:00
Brussels CET 16:00
Moscow MSK 18:00
Mumbai IST 20:30
Perth AWST 23:00

BricsCAD V19 promo pricing ends 15 December

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I’ve previously explained the changes to BricsCAD pricing that came in with V19, and showed how the prices for new purchases would rise when the promotional period ends.

Upgrading now requires All-In. Problem?

One change I failed to point out, but which was mentioned by a commenter, was that for customers not already on the All-In Maintenance program, they needed to sign up for one year’s All-In in addition to paying the upgrade fee. This meant the upgrade fee was significantly greater than in previous years because customers were effectively paying for two upgrades (e.g. V18 to V19 as an upgrade, plus V19 to V20 covered by All-In).

Although this still represented good value compared with the competition and recent BricsCAD upgrades have proven to be well worth the money, there was still a ‘sticker shock’ effect associated with this double payment, and people who budgeted for upgrades based on previous pricing found themselves in a bind. There were complaints from customers and partners. For Bricsys, accustomed to being the good guys in terms of CAD pricing and licensing fairness, this was an unusual situation.

Fixing the problem

On 16 November, Bricsys responded to this feedback by introducing significantly reduced prices in this scenario, and committing to making good with those customers who already paid the higher prices. How significantly reduced? About half. To give you an idea, an upgrade of BricsCAD Pro V18 to V19 (and later to V20 thanks to All-In) is about US$425 or €400.

I don’t see much to complain about there. It’s great to see a company that actually listens to its customers and acts accordingly, even when doing so costs real money.

However, it’s important to note that this lower upgrade pricing only applies during the promotional period that had already been announced for new license pricing. That period ends on 15 December (i.e. prices go up from 16 December). To make things very plain, at the time of writing:

BricsCAD promotional pricing for both upgrades and new purchases will end in two days.

This only affects on-demand upgraders

None of the above has any effect on customers who were already on the All-In program. That program has always represented the best value way of keeping BricsCAD up to date; I recommend getting on it and staying on it. You can of course hop off it in the future if Bricsys one day fails to keep you happy with its upgrades. Although you’re effectively paying for upgrades in advance it’s still a perpetual license system, which gives you the ability to keep playing even when you stop paying.

There is also the option of the rarely-used subscription (rental) pricing for those cases where licenses are not needed long-term or need to be assigned to a specific project. Regular readers of this blog will be familiar with my thoughts on that licensing model. If you need it, fine. If you don’t, you shouldn’t be strong-armed into adopting it.

Perspective

Bear in mind that with all this talk of rising prices, a little perspective is useful. Based on currently-available pricing, the 3-year cost of BricsCAD Pro including All-In in the USA is $1615, compared with $4605 for AutoCAD on subscription. At the end of the 3 years, you will have a perpetual license of the then-current version of BricsCAD Pro, or you will have nothing at all if you had spent 2.85 times as much to rent AutoCAD.

If you look beyond 3 years (and some customers of mine have AutoCAD licenses ten times that age) then the difference in the value proposition between the products becomes even more dramatic. You’re all smart people with calculators and spreadsheets, so I invite you to do your own comparisons.

Reminder: if you want to get the absolute best value for money from a BricsCAD purchase, remember to do it on or before 15 December. If you do decide to buy, and also want to support this blog, then please use this link to do so:

Bricsys Store

Disclosure: this is a sponsored link. If you buy a Bricsys product using this link, I get part of the proceeds. However, this will not have any effect on the editorial content of this blog. I don’t expect to be able to retire on the proceeds from this link (if any) and I will continue to write what I honestly think about the CAD products and policies of all companies, as I see fit.

DOSLib goes open source

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What’s DOSLib?

DOSLib is a free library of LISP functions that adds a lot of functionality to AutoLISP/Visual LISP/BricsCAD LISP. It makes a lot of programming tasks a lot easier, because instead of writing a bunch of code to do tricky stuff, you can just load the library and call a ready-made (dos_xxx) function. There are hundreds of functions that cover the following areas (taken from the McNeel Wiki):

  • Drives – Check for drives, change between drives, and check available disk space.
  • Paths – Manipulate path specifications.
  • Folders – Create, rename, remove, select, and change folders. Return special operating system folders.
  • Files – Copy, delete, move, rename, and select files; get directory listings, search and find multiple instances of files, and change file attributes.
  • Print – Get and set default printers, and spool print files.
  • Configuration – Manipulate Windows-style initialization (INI) files, and access the Windows Registry.
  • Processes – Run operating system commands or other programs.
  • Interface – Get strings, integers, reals, and lists from the user. Display Windows message boxes, progress meters, and splash screens.
  • Strings – Tokenize strings, extract characters, find characters, insert, remove, and replace characters, and trim characters.
  • Math – Trigonometric calculations, vector manipulation, statistical analysis, and more.
  • CAD – Save all and close all open files. Preview drawings and list xrefs.
  • System – Get system information, sort lists, change the system date and time, manipulate the keyboard, and play sounds.

Why would a CAD LISP programmer use it?

There are many DOSLib functions that would be difficult to write purely in LISP and quite a few that would be impossible. So for those people who want to code for AutoCAD and BricsCAD without the bother of learning ARX/BRX and dealing with the associated compiler requirements, DOSLib has been a godsend. It’s worth noting that some of the DOSLib functions have been added to BricsCAD’s LISP engine, so depending on the function you use, you may not even need to load the DOSLib library.

Do impressive-looking stuff without writing much code. You might call it being lazy. I call it being efficient.

A history of dependability

DOSLib has been around for many years. It is currently supported on AutoCAD 2013 and later and BricsCAD Pro V13 and later, but earlier versions have supported AutoCAD releases dating back to 1992! Dale Fugier at Robert McNeel and Associates has been providing outstanding service in developing DOSLib and keeping it up to date. For nothing!

So developers have been able to take advantage of the DOSLib functionality all that time, and Dale has always come up with the goods in terms of updates to work on new releases of AutoCAD and BricsCAD. However, you may have had a nagging doubt about writing code that relies on a third party, or as a CAD Manager relying on such code, no matter how rock-solid reliable that party has proven in the past.

That nagging doubt can now be put to bed, because Dale has announced that DOSLib has been made open source under the very open and simple MIT license. The GitHub DOSLib page has the source, with compilation and other relevant information.

All good news

Dale has also stated that he intends to continue to provide compiled binaries for the foreseeable future, so don’t worry about having to mess with compilers. Even if a meteor happens to land on McNeel headquarters, it’s a pretty safe bet that somebody in the AutoCAD/BricsCAD development community will, after a suitable period of mourning, step forward to compile the code for new AutoCAD/BricsCAD releases when required.

The availability of the source code also opens the door for DWG-based applications (other than BricsCAD) to attempt to provide a higher level of LISP compatibility, to the extent of supporting (dos_xxx) function calls. That means you, the CAD LISP programmer, will have a wider potential audience for any code you write that uses DOSLib functions.

Finally, if you’re an ARX/BRX developer who wants to do something similar to something in a DOSLib function, you now have some handy sample code.

So this is all good news, and yet another example of Dale and McNeel doing the right thing by the CAD community.

BricsCAD V19 – pricing changes explained

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The BricsCAD V19 release has not only given us a new software release (an excellent one – and I’ll be writing about that later), it’s also given us a new Bricsys website and a new pricing structure. In some cases prices are actually slightly lower, but in the vast majority of cases the movement is up. The price movement varies by product, market and currency, and depends largely on whether you choose to opt for All-in Maintenance. The aim of this post is to clarify exactly what has happened to Bricsys prices.

One significant change across the board is the way All-in Maintenance is priced. It was previously a fixed amount (e.g. US$220) to pre-emptively keep up to date with each of the three BricsCAD types (Classic, Pro and Platinum). Now it’s a percentage (e.g. 30%), which means All-in is now cheaper than it was for Classic users and more expensive for everyone else.

You’ll also note that the rarely-used subscription (rental) pricing is now much easier to find on the web site. The annual cost equates to about 40% of the cost of a perpetual license.

Those 30% and 40% figures look high, but remember that they’re a percentage of much smaller sums than you get with Autodesk. For example, the difference between buying BricsCAD Pro with and without All-in is US$255. Going Subscription (rental) for a year is $488. For comparison, keeping an old perpetual AutoCAD license up to date is in the region of US$500+ (it varies considerably under different circumstances) and the current annual AutoCAD subscription cost in the USA is US$1575 (bear in mind that this now includes access to various AutoCAD-based verticals).

Let’s compare the BricsCAD prices before and after these changes. First, US$ prices without All-in. Note that none of these prices include taxes.

US$ BricsCAD Classic BricsCAD Pro BricsCAD Platinum BricsCAD BIM BricsCAD Mechanical
V18 590 750 1110 1760 1630
V19 590 770 1110 1720 1630

As you can see, there is very little price movement at all here. Note that these V19 prices are promotional, which means they won’t stay at this level for ever. (Edit: the promotional prices apply until 16 December 2018).

The Euro prices have moved up a little more:

Euro BricsCAD Classic BricsCAD Pro BricsCAD Platinum BricsCAD BIM BricsCAD Mechanical
V18 480 640 990 1540 1440
V19 525 725 1050 1590 1500

A more useful comparison can be made by comparing the prices including All-in, because (temporary conditions excepted) this is the cheapest way of keeping up to date, and the way I’d usually recommend paying for BricsCAD. I’ve included the post-promotion prices here so you can get an idea of the total movement.

US$ BricsCAD Classic BricsCAD Pro BricsCAD Platinum BricsCAD BIM BricsCAD Mechanical
V18 810 970 1330 2100 1940
V19 (Promotion) 781 1025 1470 2275 2155
V19 (Standard) 825 1105 1560 2405 2275

Here’s the same thing in Euros:

Euro BricsCAD Classic BricsCAD Pro BricsCAD Platinum BricsCAD BIM BricsCAD Mechanical
V18 680 840 1190 1840 1720
V19 (Promotion) 701 965 1391 2115 1995
V19 (Standard) 760 1040 1475 2275 2145

The upshot is that for most customers, buying and maintaining the low-end Classic product is slightly cheaper than it was, but as you move up the product range, the price increases start to bite. However, the total cost of ownership is still significantly lower than AutoCAD. The following table shows the total licensing costs over several time periods, assuming no price increases from anybody. Yes, I know that’s not a reasonable assumption, but at least it precludes guesswork! The ongoing annual All-in price is assumed to be 30% of the non-promotional product cost.

US$ 1 Year 3 Year 5 Year 10 Year
BricsCAD Classic (All-in) 781 1276 1771 3009
BricsCAD Pro (All-in) 1025 1688 2351 4009
BricsCAD Platinum (All-in) 1470 2406 3342 5682
BricsCAD Classic (Subscription) 312 936 1560 3120
BricsCAD Pro (Subscription) 410 1230 2050 4100
BricsCAD Platinum (Subscription) 588 1764 2940 5880
AutoCAD (subscription) 1575 4725 7875 15750
AutoCAD LT* (subscription) 390 1170 1950 3900

* Note that I have included AutoCAD LT here for comparison even though it is a significantly less capable product than BricsCAD Classic, which has 3D and full LISP capabilities.

In addition, BricsCAD Platinum plus Sheet Metal is now called BricsCAD Mechanical, with the price including All-in going from US$1940 to US$2155 ($2275 after promotion). Euro prices go from €1720 to €1995 (€2145 after promotion). Similarly, BricsCAD Platinum plus BIM is now called BricsCAD BIM, with the price including All-in going from US$2100 to US$2275 ($2405 after promotion). Euro prices go from €1840 to €2115 (€2275 after promotion).

It’s worth noting that the price of Communicator, the Bricsys format translator, has dropped slightly in most cases despite providing more format translation options.

If you intend buying a Bricsys product and also want to support this blog, then please use this link:

Bricsys Store

Disclosure: this is a sponsored link. If you buy a Bricsys product using this link, I get part of the proceeds. However, this will not have any effect on the editorial content of this blog. I don’t expect to be able to retire on the proceeds from this link (if any) and I will continue to write what I honestly think about the CAD products and policies of all companies, as I see fit.

Video – Steve on BricsCAD Unplugged

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Following on from Lynn Allen and Robert Green’s guest appearances on the BricsCAD Unplugged webcast a couple of weeks ago, this time it was my turn.

Last night (my time) I was the special guest on the episode BricsCAD Unplugged – Steve Johnson 5 surprises moving to BricsCAD. I’m introduced at 2:12 and appear at 3:30. Here’s the full video:

In this week’s episode, you’ll witness:

  • Me discussing the five biggest things that pleasantly surprised me about BricsCAD. (I have more than five, but time was limited).
  • Don Strimbu bribing me with drinks containers.
  • An actual printed copy of Cadalyst magazine from 1995, complete with my old column Bug Watch (1995-2008).
  • The excellent euphemism, “You’re generally pretty conservative in terms of your praise.”
  • Don throwing me a curveball by introducing my points out of order!
  • The announcement that I’ll be at Bricsys 2018 in London and possibly participating in the BLADE session.
  • Me saying, “No. I’m wrong.”
  • Me drinking a glass of wine (parental guidance advised – alcohol consumption depicted). If you care, it’s a Shiraz (that’s Syrah if you’re American) from South Australia’s Limestone Coast region.
  • Total lack of coordination from everyone in raising our drinks at the end.

Thank you to the Bricsys crew for the invitation, it was a blast! If you ever want me on again, I’ll be happy to oblige.

For future reference, these live broadcasts run on the Bricsys Facebook page and are then quickly transferred to YouTube.

Explaining the four tiers of AutoCAD license

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Yesterday’s tiers

Once upon a time, long long ago, you could buy AutoCAD with or without sets of features  called Advanced Drafting Extensions (ADE) containing optional extras such as dimensioning. At one stage you could buy four tiers of AutoCAD license at different prices:

  1. AutoCAD
  2. AutoCAD + ADE1
  3. AutoCAD + ADE2 (incorporating ADE1)
  4. AutoCAD + ADE3 (incorporating ADE1 and ADE2)

(Interestingly, the above situation is similar to the current arrangement with BricsCAD, where BricsCAD Classic, Pro and Platinum are available with incrementing prices and feature sets, with BricsCAD BIM and Sheet Metal available on top of Platinum).

As almost everybody bought AutoCAD + ADE3 anyway, the ADEs were eventually absorbed into the main product and AutoCAD became just AutoCAD again. Later, the AutoCAD line would split again into AutoCAD LT, AutoCAD, and various AutoCAD-based vertical products such as AutoCAD Mechanical and Civil 3D.

Today’s tiers

Fast forward thirty-odd years and AutoCAD licenses are again available in four tiers (even if we ignore AutoCAD LT and Civil 3D). For an AutoCAD 2019 user, these are:

  1. A perpetual license holder who allowed maintenance to lapse after activating AutoCAD 2019.
  2. A perpetual license holder still under maintenance.
  3. A subscription user who switched from maintenance under the Move to Subscription offer prior to the release of AutoCAD 2019.
  4. A subscription user who switched from maintenance under the Move to Subscription offer after the release of AutoCAD 2019 or who started a new full-price subscription at any time.

Note that Tier 1, etc. is my description of the category and not Autodesk’s.

What the tiers mean

This table shows what is available to customers in each of the above tiers:

Tier Perpetual Usage Updates Support Cloud Shared Views Web/Mobile Toolsets
1
2
3
4

Here’s what the table headings mean:

  • Perpetual – a perpetual license that allows continued use into the future without requiring further payment.
  • Usage – rights to use the license at home, use of previous versions and internationally.
  • Updates – formerly known as Service Packs, these bug fixes and minor feature enhancements are withheld from customers who are not actively paying Autodesk.
  • Support – the ability to log a service request that will be addressed by a technician. There are actually multiple levels depending on how much you pay: Basic, Advanced and, for subscription users, the ability to schedule a call to talk to somebody.
  • Cloud – online services such as storage and rendering.
  • Shared Views – formerly available to all AutoCAD 2017 and 2018 users, this feature was renamed, updated and made subscription-only in AutoCAD 2019.
  • Web/Mobile – the AutoCAD Web and AutoCAD Mobile App viewer/markup tools.
  • Toolsets – the ‘Only One AutoCAD’ set of AutoCAD-based verticals now called Specialized Toolsets (excluding Civil 3D). Note that if you’re a customer in Tier 3 who originally had a vertical product (e.g. AutoCAD Mechanical), you will still have access to that toolset and plain AutoCAD, but not the others.

Moving to three tiers

Felice at Autodesk has explained that Autodesk plans to move everybody in Tier 3 to Tier 4 at some point in the future (subject to legal disclaimers). But for now, if you took up the Move to Subscription offer at the wrong time, you don’t yet have access to Specialized Toolsets.

Thanks are due to Felice for patiently answering my questions to clarify the situation and explain the detail.

Autodesk subscription price rise certainty

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In my previous posts exploring the costs associated with various CAD software licensing scenarios, there was always a need for assumptions because Autodesk had failed to provide any pricing information beyond a point a year or so from now. As a result, expecting the worst appeared to be the safest strategy.

To Autodesk’s credit, this situation is now partially addressed. From this Autodesk web page:

We’re extending our price commitment through 2028 for customers who continue to renew after they switch. The special Move to Subscription renewal suggested retail price will increase by no more than 5% in 2021, 2023, 2025, and 2027. There will be no change to the renewal suggested retail price in 2022, 2024, 2026 and 2028.

There are some weasel words in the fine print that allow Autodesk some wriggle room, but let’s go with the numbers we have. It works out to an increase of 21.5% by 2027. If you’ve already switched and you’re paying $1000 a year then you’ll be paying $1215 a year in 2027 and 2028. That’s a pretty reasonable level of increase. Of course, the total number of dollars you’ll hand over is several times higher than for, say, keeping a permanent license of BricsCAD up to date.

The above refers to customers who give up their perpetual licenses that are currently under maintenance and switch to subscription (rental) under the special conditions of the Move to Subscription offer. Pricing is still in the air for you millions of stubborn users who insist on owning your software licenses, and for those who are paying sky-high rates under the conventional subscription deal.

There are also no guarantees about what you’ll be paying for. If AutoCAD 2019‘s anything to go by, you can expect little improvement, feature removal and poorer performance.

What’s new in AutoCAD 2019 for maintenance customers?

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So you’re a long-term customer who has used AutoCAD since it ran on an abacus. You paid for upgrades when you could and switched to maintenance (then called Subscription) when that became the only cost-effective option for keeping current. You’re not about to fall for the subscription (rental) trick; they can prise your perpetual license from your cold, dead fingers.

It’s no secret that the value for your maintenance dollar has been poor for years. Autodesk is jacking up maintenance prices in leaps and bounds; is the maintenance being performed at a rate that matches the amount being charged?

In short, is AutoCAD 2019 enough of an advance over its predecessor to make it worth the maintenance money you paid in advance for it? This post seeks to answer that question.

What you’re not getting

As a maintenance customer, you’re being denied the big item that would make the answer to that question a definite ‘yes’ – Specialized Toolsets. Despite the name and the There Can Be Only One hype, if you’re a renter you’re not getting one AutoCAD that has the extra bits available. You’re getting the availability of a bunch of seven different AutoCAD variants and one add-on (Raster Design), each of which needs to be downloaded, installed and run individually. This initiative has been unkindly referred to as ‘shovelware’, and it’s highly likely that throwing in all of these verticals for ‘free’ means that we’ve seen the end of their meaningful lives. Expect no significant future enhancements and you may avoid disappointment. However you look at it, it’s subscription-only and therefore need not concern us further.

Similarly, as a maintenance customer you’re not getting AutoCAD Web and Mobile. Despite the names, these aren’t AutoCAD. They’re simple online viewing tools with some editing and markup functionality.

What you’re getting taken away from you

You may recall me describing (and praising) the AutoCAD 2017 feature, Share Design View. This was slightly improved in AutoCAD 2018. In AutoCAD 2019 it has been revised again and renamed to Shared Views. Presumably, the Views you’re Sharing are no longer of Designs. Whatever the reason for the rename, it has a sinister connotation. Share Design View is considered obsolete and has been removed. Shared Views has been provided only to subscription customers. The upshot is that this is a feature removal. Yes, you’re getting negative value for your maintenance dollars. This is one of the more petty, vindictive attempts to convince you to go rental. Whoever put their hand up at the product meeting to suggest this particular piece of anti-customer nastiness probably got a gold star from Andrew Anagnost, but I don’t approve and I think it is likely to prove counterproductive.

Another feature that has been removed from AutoCAD in 2019 is the ability to export to FBX files. If you didn’t use this feature, you won’t care. If you used it as the basis of a Virtual Reality workflow to allow you to get your DWG 3D models into, say, Unity to create a virtual environment, then you will probably care a great deal. Similarly, FBX import has also gone. Autodesk’s suggestion that you use the DWG import and export feature in their other products instead is no use at all to you if you don’t use those products in your workflow.

Because Autodesk A360 has been deprecated, a bunch of related commands have also gone AWOL. The lesson here is to not get too used to any Autodesk cloud-based workflows; they could vanish on a whim at any moment.

What you’re getting

What’s left? What are you getting for your hard-earned? Here are some enhancements:

  • Some of the icons have been slightly modified. This includes the status bar icons. Unfortunately, Autodesk remains deaf to the many requests for the return of text to this area.
  • 2D graphics performance is supposedly improved.
  • The Graphics Performance dialog box now has a 2D section.

OK, these are minor tweaks. Some are welcome (performance), others (icon tampering) are just tinkering that nobody will care about. How about worthwhile new functionality?

Well, there’s one feature that many will find useful: Drawing Compare. But wait! Isn’t that new? Well, no. Let’s put aside the fact that this is just playing catch-up to a core BricsCAD feature. Purely within the AutoCAD world, it’s still not new. Drawing Compare has been available as an Autodesk-supplied free app since 26 April 2012. It’s still available now for AutoCAD 2016 and later, even though the one for 2013 to 2015 has been ‘unpublished’.

I’ll examine the differences between the AutoCAD 2019 core feature, the AutoCAD add-on and the BricsCAD core feature in a future post. I can tell you that Edwin Prakaso thinks the old add-in is better than the core feature, but I’ll compare the compares for myself and you can make up your own mind.

Summary

For Autodesk giveth (a bit) and taketh away (a bit more). Overall, maintenance customers are down on the deal. Customers are paying ever-increasing amounts for tiny or even negative benefits. Why do they bother?

An email exchange with a friend about AutoCAD

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Here’s an email exchange I just had with a friend. He’s a local person who I don’t normally discuss CAD with. He works for an architect. He has given me permission to use this discussion here.

Hi Steve,

We are looking to update from 2007 and 2010 versions in the office to more recent versions of Autodesk’s AutoCAD.

We don’t need full version but if that’s what is available ok then. Lite version is ok as we use for 2D architectural only. We use other packages when 3D work required.

We also have call to open consultants drawings which may be prepared on full versions or other packages.

Can you let me know what the last version that didn’t require the annual subscription and is available and likely cost?

Much appreciated if you could help.

Cheers

Here’s my reply:

You’re out of luck. Regardless of the release, you can now only pay for AutoCAD by annual subscription (which now means rental and used to mean pre-paid upgrades). Cost is currently AUD $2605 a year. Autodesk occasionally does an “upgrade” promotion for old releases but it’s really just a rental discount (15% at the moment) and means throwing away your perpetual license. If you stop paying, you have nothing, not even your old release. Here’s the link:

https://www.autodesk.com.au/products/autocad/subscribe

There’s currently a 20% off deal for AutoCAD LT rental at AUD $460 a year, which ends in a couple of days:

https://www.autodesk.com.au/products/autocad-lt/subscribe

If you just want to convert back to AutoCAD 2007 or 2010 DWG format and work in that, you have a few options. One is Autodesk’s DWG TrueView, which is a free very cut-down AutoCAD that will allow you to open new DWG and save in earlier releases.

https://www.autodesk.com.au/products/dwg/viewers

Another free option is BricsCAD Shape, which actually gives you more open/save options for drawings than AutoCAD itself, as well as being a 3D architectural modelling application.

https://www.bricsys.com/en-intl/shape/

There’s another free 2D application called DraftSight but that’s not keeping up to date with the DWG versions (it’s still on 2013 format):

https://www.draftsight2018.com/

If you want an AutoCAD-like perpetual license product for 2D drafting that will work directly with the current DWG format, you can’t go past BricsCAD. Works just like AutoCAD, uses the same files, up to date with current versions.

Full perpetual license is AUD $765 for the Classic version or AUD $1010 including a year’s maintenance. After that, keeping up to date at AUD $320 per year is cheaper than any option Autodesk has, even for renting LT. You can alternatively just pay your $765 once and do the buy-upgrades-whenever-you-want thing that Autodesk stopped doing years ago. It also gives you an upgrade path to full 3D and even BIM if you want to do that further down the track.

https://www.bricsys.com/en-intl/bricscad/

It’s a quick download and install which won’t harm your AutoCAD installation. You’ll probably find BricsCAD will work noticeably faster than any recent AutoCAD, which has got very bloated in recent years. This is particularly obvious if you’re running older hardware.

No, I’m not on commission!

How to get your Wacom Graphire 4 tablet working in Windows 10

67 Replies

I’ve been setting up a new PC at home and one of the things I struggled with was getting my Wacom Graphire 4 tablet working. This isn’t a CAD tablet (remember those?); instead, I use its pressure-sensitive stylus for image creation and editing. Press harder and you get more ink. Turn the pen over and you automatically erase instead of drawing. Press the eraser harder and you get more erasing.

I use PaintShop Pro for my image work, by the way, not Photoshop. You can still buy and optionally upgrade PaintShop Pro perpetual licenses, which is how it should be. You’re probably aware that I don’t rent stuff unless there’s no realistic alternative.

According to the Wacom FAQ, I was severely out of luck.

What is the latest driver for the Graphire 3 & 4 (CTE) tablets?
The Graphire 3 & 4 CTE tablets made from 2003-2007 are no longer supported by Wacom and will not work with a current tablet driver. Below are links to the latest drivers available for these tablets.

Windows 8, Windows 7, Vista & XP Download Here
Mac 10.8, 10.7 & 10.6 Download Here

Not one to give up so easily, I tried a variety of drivers for my tablet (model CTE-440). They were either blocked from installation by Windows 10×64, or in the best case scenario failed to provide any functionality other than acting as a basic mouse. The tablet failed to appear as a WinTab device, so I couldn’t configure PaintShop Pro to use its pressure-sensitivity, defeating the object of having the thing in the first place.

So I did what I thought was best and put the tablet out on the verge with the other junk awaiting council collection and investigated a replacement. Not from Wacom, obviously! I don’t want to reward a company for abandoning its products. I was checking out Huion tablets, which are so much cheaper than Wacom’s that it’s probably worth taking a punt and buying one anyway.

But then the stubborn streak in me (have you noticed?) kicked back in and I had one last go. A bit more in-depth Googling led me to this page. This is an old, non-maintained, leftover page from Wacom Europe. Let’s hope it stays there. On that page I found the driver I needed: DRIVER 5.30-3 RC FOR WINDOWS 8, WINDOWS 7, VISTA, AND XP. The direct link to the driver installation executable (cons530-3_int.exe) is:

http://downloadeu.wacom.com/pub/WINDOWS/cons530-3_int.exe

I retrieved my tablet from the junk pile, installed that driver, cleaned off my tablet while my system rebooted, plugged it in and away I went! In PaintShop Pro 2018, the setting is found at File > Preferences > General Program Preferences in the Miscellaneous section.

Wacom’s FAQ gave me a bum steer. Yes, the driver I used isn’t supported in Windows 10 and it isn’t current, but I don’t care. It works just fine and means my perfectly good as-new tablet isn’t landfill. Wacom needs to do better both in terms of supporting its hardware with current drivers and providing more useful information to its customers.

CAD Panacea tip – startup files in BricsCAD

3 Replies

One of the things that might initially baffle a CAD Manager or power user when investigating switching from AutoCAD to BricsCAD is how to set up the startup routines. Head over to CAD Panacea for R.K. McSwain’s concise, handy description of how to do it.

Due to BricsCAD’s high level of compatibility, you can maintain a common folder or set of folders containing LISP and other custom files for both applications. That way, you don’t need to do double maintenance during the transition period. I’ve done this successfully in a highly complex custom environment. Some code and other adjustments were required in places, but all but a handful of my hundreds of AutoCAD LISP files worked as-is in BricsCAD with zero effort.

Having added your AutoCAD custom folder(s) to BricsCAD’s search path, I suggest you make a common startup LISP file (e.g. rename your old acaddoc.lsp to something like CADStartupDoc.lsp) and have tiny stub startup LISP files for each application (acaddoc.lsp and on_doc_load.lsp) that each loads the common startup file.

acaddoc.lsp contents:
(load "CADStartupDoc")

on_doc_load.lsp contents:
(load "CADStartupDoc")

You can add error checking and messaging if you like, but if you have control of your environment you probably won’t even need that. If you find you do need any application-specific code, you can just add it or load it from the acaddoc.lsp or on_doc_load.lsp stubs as appropriate.

Autodesk subscription offer – the first cracks appear in the all-rental wall

2 Replies

Thanks to a comment by Fabien, I recently learned of a new offer from Autodesk to convert perpetual licenses to subscription (rental). It turns out that this is a global offer from 7 February to 20 April 2018.

Such offers come and go from time to time and most are not particularly interesting. This one is. Not because you’ll want to take it up (you probably won’t), but because of what it represents.

Here’s how it appears on Autodesk’s site:

What’s really interesting about this offer is this sentence:

If you are not satisfied, you can switch back to your perpetual license.

With that, we see the first solid acknowledgement from Autodesk of the reason so many existing customers are stubbornly refusing to put themselves in rental chains, despite the cracking of price whips. Customers like their perpetual licenses and are unwilling to give them away. This offer holds out the promise that they can be returned. There’s a lot of fine print that severely restricts the utility of the offer and I can’t see many savvy customers falling for it, but at least an attempt (however weak) is being made to placate perpetual license holders.

The offer is explained in the FAQs and more detail is available in the Terms & Conditions page. Here’s an overview of how it works.

  1. You trade in your perpetual license of AutoCAD, LT, Suites or several other products using this link. These can be out of maintenance and could date back to Release 14 from 20 years ago*.
  2. You sign up for subscription of an Industry Collection for 1 or 3 years. Of course, the subscription cost of an Industry Collection is pretty substantial and way more than the maintenance costs of, say, AutoCAD – even with Autodesk’s promised price hikes. For example, the AEC Collection is USD $2,018 a year under this offer, down from $2,690.
  3. The subscription cost is 25% less than it is without this offer. It’s still pretty expensive, particularly as you can’t use more than two applications in the Collection at once, but it is a bit less than is would be,
  4. You are given the option of backing out of the deal (“switch back” is the Autodesk term) within a specific 30-day window if not satisfied. That window is at the end of the full 3-year period, or after 2 years if you sign up for 1-year increments. You get your perpetual license back. You don’t get your money back.
  5. If you switch back, it’s up to you to make sure you have the media and necessary details to reinstall the old release.
  6. If you switch back, you don’t get to resume maintenance if you had it. If you didn’t already have your product under maintenance, this is fair enough.
  7. If you switch back, your perpetual license is reverted to its original release. Oh, except if you started at 2017 or 2018. In that case, you are reverted to 2016.

That last part is a nasty, petty detail. Somebody at Autodesk actually thought that up, presented it at a meeting and had it accepted as a good idea. That’s the mentality we’re dealing with here. It’s not so much “How can we better serve customers so they want to give us more money?”, it’s more “How can we hurt customers who don’t do what we want?”

If you take up this offer, the idea is to get you using the new software because there’s a bit less finality about the decision. You might be so impressed by it that you forget you’ve discarded your escape plan and signed yourself up for perpetual payment of large amounts. You might also find that you’ve saved all your files in new formats and can’t go back without losing data, particularly if you’ve used the vertical products that really, really don’t like having their drawings saved back to earlier releases, even within the same nominal DWG format. So maybe there’s a bit more finality than first appears, but by the time you’ve got to that stage it will be too late.

Is this an attractive offer? Only if you were going to subscribe to an Industry Collection anyway and have an old dormant license hanging around. In that case, go for it, save 25% of a large amount. Other than that, it’s really not an offer that will have widespread appeal and I suspect most customers will give it a miss.

Autodesk is getting increasingly desperate to get its long-term customers on the rental gravy train, and the cracks have started to appear in the subscription-only facade. This offer’s not great but I suspect the offers are only going to get better as the “Another great quarter!” patter wears thinner and thinner. The offers will have to get much better than this effort to persuade your average perpetual license owner to get on board.

* Pedantic historical point: in multiple places, this promotion associates Release 14 with the year 1998, implying this is the earliest year you could have bought an eligible product. This is incorrect. Release 14 was released in February 1997 and was replaced by AutoCAD 2000 in March 1999.

Logitech demonstrates the power of the cloud and cops a bloody nose

6 Replies

I’ve been a pretty satisfied customer of Logitech products for some years. The mice, keyboards, webcams and 3D controllers (branded as 3DConnexion) I’ve used have generally been well designed, well built and long-term software support has usually been very good (with an exception or two). So it’s with some regret that I have to report them as an example of what not to do in customer service.

Logitech recently sent this email to customers of its Harmony Link universal remote control:

This is an important update regarding your Harmony Link. On March 16, 2018,
 
Logitech will discontinue service and support for Harmony Link. Your Harmony Link will no longer function after this date.
 
Although your Harmony Link is no longer under warranty, we are offering you a 35% discount on a new Harmony Hub. Harmony Hub offers app-based remote control features similar to Harmony Link, but with the added benefit of the ability to control many popular connected home devices. To receive your discounted Harmony Hub, go to logitech.com, add Harmony Hub to your cart, and use your personal one-time promotional code […] during checkout.
 
Thank you for being a Logitech customer and we hope you will take advantage of this offer to upgrade to a new Harmony Hub. If you have any questions or concerns about Harmony Link, please email the Harmony customer care team.
 
Regards,
 
Logitech Harmony Team

This isn’t just a matter of no longer supporting an old product (and it’s not that old, anyway – it was still sold directly 2 years ago and old retail stock has been sold until a few months ago). It’s a matter of actively disabling all instances of a product from afar, world-wide.

That’s right, Logitech has demonstrated the (destructive) power of the cloud by using it to remotely kill your perfectly functional device. If it’s out of warranty, send Logitech more money for a newer one. No guarantees on how long it will be before the replacement gets the remote kill-switch treatment.

As you might expect, customers weren’t overjoyed at being treated in this way. Threads popped up on the Logitech forums (where the words “class action lawsuit” were auto-censored), Reddit, Twitter, and as comments on various IT news sites that reported on Logitech’s move.

The supposed reason for Logitech’s decision seemed to make no sense:

We made the business decision to end the support and services of the Harmony Link when the encryption certificate expires in the spring of 2018 – we would be acting irresponsibly by continuing the service knowing its potential/future vulnerability. Our system shows this product, which was last sold by Logitech in fall of 2015, had a small active user base.

Such certificates are commonly purchased and renewed by hardware and software companies for relatively tiny amounts of money. It would have cost Logitech less to renew a certificate than it would to have someone write the explanation about why they weren’t doing it. Very odd. As a business decision, it sucks. It also exposes Logitech management as utterly out of touch with the reality in which their customers live.

In a reaction that should have come as a surprise to nobody (but apparently did to Logitech), pretty much everybody gave the company a major roasting. Many people pointed out that such a move would be considered illegal in their countries (including mine), or at best (for Logitech) it would entitle the customer to a full refund from the retailer. Many people promised to never buy anything from Logitech in particular, and any device capable of being remote-bricked in general.

Once it became apparent that this was a major PR disaster, Logitech did a belated partial U-turn and extended the offer of a free replacement to customers with units that were out of warranty.

“I made a mistake,” head of Logitech Harmony Rory Dooley explains to Wired. “Mea culpa. We’re going to do right by our customers, and do the right thing.”

This reminds me of those politicians who get caught out misusing expenses who then say sorry and offer to pay back the ill-gotten gains, as if that’s enough to get them off the hook. Nope. Too little, too late.

Logitech, you just destroyed a whole bunch of customer trust. How valuable is that to you? How much is it going to cost you in sales? How much will it cost you in marketing to try to regain it? It stands to be a fair bit more than the cost of updating a certificate, I would guess. And you’re still bricking a whole bunch of perfectly functional devices. How is that environmentally responsible?

The idea of any product that can be remote-disabled or even reduced in functionality by anybody should be anathema to all of us. Any product. Not just gadgets. (How’s your internet-reliant juicer going? Oops.) Oven, garage door, fridge, car (Tesla can do this), hardware, firmware, software. Yes, software.

This, ladies and gentlemen, is why we don’t do CAD in the cloud. I’ve explained years ago how cloudy CAD adds multiple points of failure. I’m still not wrong about that. One of those additional points of failure is when the vendor decides to stop offering the service. And, of course, the same applies to subscription software, even when it’s not cloudy. The vendor loses interest and you’re left high and dry.

Don’t think it won’t happen. It happens repeatedly and will continue to happen. Don’t be a victim when it does.

Too soon? Autodesk cancels 30% subscription price increase

29 Replies

Autodesk had announced plans to increase some subscription prices by 30% on 7 November 2017. Resellers have already passed that information on to customers. Here’s the detail of what was going to happen:

Three Important Changes to Subscriptions with Multi-User Access

Autodesk is increasing prices on subscriptions with multi-user access to reflect the value and flexibility that sharing licenses provides our customers. As part of this change, we will stop selling new subscriptions with multi-user access for select products.

Beginning November 7, 2017:

  • Prices for new and renewing subscriptions with multi-user access for most individual products are increasing by ~17-19%.
  • Price for customers to switch from a maintenance plan to an industry collection with multi-user access will increase by ~30%.
  • New subscriptions with multi-user access will no longer be sold for Revit, Inventor Professional, and Navisworks Manage

This was basically an attack on multi-user (network) licensed subscription customers. It’s not obvious what Autodesk has against such customers. On the one hand, Autodesk states that sharing licenses provides customers with value and flexibility. On the other, it states that it’s going to stop selling such useful licenses! You might think that such cooperative customers would be spared the worst of what Autodesk has in mind, but apparently not.

Well, now they will be spared. For now, at least. The 30% increase is being cancelled (confirmation from Autodesk’s Felice S can be found here). I’ve asked for clarification on whether the other measures are also being canned.

Edit: Felice has confirmed that only the 30% element of the announcement has been cancelled and the other measures are going ahead.

It’s unclear why Autodesk would announce such increases at this stage. It’s obvious that Autodesk intends to rack up subscription prices hugely at some point in the future, but it struck me as unwise for Autodesk to show its hand this early. We know the prices are going to shoot up, not only because it’s obvious to anyone capable of joining the dots, but also because Autodesk has already done the rack-up-the-prices thing with multi-million increases for angry but trapped Enterprise Agreement subscription customers.

Unfortunately, most Autodesk customers aren’t aware of what has happened to Enterprise Agreement customers. Even among those who do, there are some trusting souls who would discard their valuable permanent licenses to maybe save a few short-term bucks in the vain hope that Autodesk won’t later impose massive price increases on them, too. I’m not sure what would give anyone reason to believe that, but I have seen people express such a view. What the 30% increase did was to destroy such a charmingly optimistic belief.

That’s why the price rise decision has been reversed. Autodesk might state that this flip-flop shows that it is responsive to customer feedback, but that would be bullshit. Although it was hardly a popular move, there has been relatively little angst about this. The 5%/10%/20% maintenance price increases have attracted far more public criticism. There’s no sign of those increases being reversed, so Autodesk, please don’t come the “we’re listening to our customers” crap. If you listened to your customers, you’d still be selling perpetual licenses.

No, this increase has been reversed because it became obvious (thanks to feedback from resellers, not customers) that it was badly mistimed. It gave the game away too soon.

Too late! We noticed.

It’s probably more accurate to call this a postponement rather than a cancellation. Autodesk will impose ~30% price increases on its subscription users just as soon as it thinks it can get away with it. And 30% will be just the start. It’s not a matter of if, it’s a matter of when, how much and how often.

We have also learned that multi-user (network) licenses are distinctly unpopular with someone very important at Autodesk. Why? Because they’re useful to customers! What a bizarre anti-customer culture there must be within parts of Autodesk for somebody to even think this way, let alone communicate it externally.

To sum up, here are the lessons from this episode:

  • If you sign up for Autodesk subscription, you’re going to get screwed. Hard.
  • The writing is on the wall for network licenses. If your business finds them invaluable, you’re also going to get screwed.

Don’t say you weren’t warned.

Battle of the Bullshit part 5 – Bentley back in the bad books

3 Replies

Having earlier earned my praise for raising its game in its PR battle with Autodesk, Bentley has unfortunately reverted to BS mode with its latest effort.

In its message “Upgrade your Autodesk Licenses – Top 5 Reasons Why You Have a Choice“, Bentley’s marketers have chosen to step beyond the facts. Bad idea.

Most of that page is just straightforward promotion of Bentley’s self-perceived strong points. No problem with that. But the first full paragraph? Hmm.

Here’s the first example:

Preserve the value of your Autodesk licenses that otherwise would be lost as a result of Autodesk’s decision to no longer offer or support perpetual licenses.

It’s true that Autodesk has decided to no longer offer perpetual licenses. It’s false to state that Autodesk will no longer support them. Perpetual licenses are fully supported with maintenance. Without maintenance, support suffers, but it’s still there. Of course, customers may be rightly fearful about the nasties Autodesk may introduce in future to “persuade” perpetual license owners into subscription subservience, but we’re not there yet and it’s misleading to imply that we are.

What else?

Your perpetual license is a valuable asset. But, if it cannot be upgraded and maintained, it loses all of its value.

It’s true that your perpetual license is a valuable asset. It’s misleading to imply that Autodesk perpetual licenses can’t be maintained. Maintenance is still available, although Autodesk is making it more expensive.

It’s misleading to imply that perpetual licenses can’t be upgraded. It’s true that Autodesk stopped selling upgrades to non-maintenance customers a while ago (having earlier priced them out of the market and then disingenuously citing lack of demand as the excuse for dropping them). But perpetual licenses under maintenance agreements can be upgraded (and are; it’s the biggest part of the deal). They’re obviously also being maintained, so Bentley’s not being fully frank there either.

Finally, a non-upgradable off-maintenance perpetual license does not lose all of its value. It’s still a valuable tool that is capable of doing useful work and generating income for years to come. That’s kind of the point of perpetual licenses; you can stop paying anybody anything and still use the product. In Europe you can even still sell the product.

Elsewhere, Bentley promotes its licensing flexibility. It’s true that Bentley’s continued support for perpetual licenses and availability of rental (term licenses in Bentleyspeak) means it’s 100% more flexible than Autodesk. That doesn’t make it all hunky dory in Bentley license land, though. I don’t see any mention of Bentley’s practice of rounding up your network license use to your detriment, allowing you to silently overshoot your license allowance, then sending you a huge punitive invoice at the end of the billing period.

To be fair, I wouldn’t expect to see that mentioned in marketing materials. But if you have a look at what Bentley customers have had to say about it, particularly from those people who have been over-billed because Bentley has counted license use unfairly, you’ll see that it doesn’t go down at all well with customers. So bear that in mind if you’re thinking of taking up Bentley on this or any other offer.

The rest of the marketing blurb seems fair enough, even if some of the clichéd stock photos are a bit groan-inducing. However, its effectiveness is severely curtailed by its failure to provide details of exactly what is being offered and under what conditions. As I noted with a previous Bentley attempt, curious customers are expected to fill in an online form to obtain information, and that’s a barrier.

It seems I need to repeat something I wrote in an earlier post:

Raise your game, people; we’re not all stupid out here. If you can’t support your argument with the truth, then your argument isn’t a good one and you need to rethink it.

I’m used to Autodesk doing dumb things because it has forgotten to learn from its own history, including pretty recent history in some cases. This episode seems to indicate that Bentley has the same problem.

Bentley, here’s some free advice. You don’t need to exaggerate in order to make Autodesk’s treatment of customers look bad. Autodesk is doing a magnificent job of that without any help. The facts are enough. Also, if you have a great offer, just tell us what it is. OK?

AutoCAD 2018.1 released, but only for some

10 Replies

Autodesk has released the AutoCAD (and LT) 2018.1 Update, not to be confused with the earlier ill-fated 2018.0.1 Update. It’s only available for currently-paying subscription and maintenance customers. The “non critical” bug fixes in this Update (by Autodesk’s definition) are being withheld from Autodesk’s other customers.

Those of you who have allowed your maintenance to expire due to Autodesk’s development inaction and unjustified price increases can consider yourselves duly punished for failing to fall into line.

If you have the execrable Autodesk desktop app installed (not recommended) and it works as expected, this update will present itself to you. Otherwise, get it from your Autodesk Account page. Go to Management > AutoCAD > 2018 Downloads > Updates & Add-ons and then pick the appropriate AutoCAD 2018.1 Update download.

It has yet to be seen whether this update will break things, so if you’re feeling nervous you might want to hold off for a while and let others find out for you. (Edit: it broke one person’s AutoCAD, see comment from R.K. below).

Weighing in at well over 400 MB, the AutoCAD 2018.1 Update download is about twice the size of a complete BricsCAD download, even before expansion. So it must contain a pretty impressive amount of stuff, right? Or is it all bloat? Well, it includes 2018.0.1 and 2018.0.2 and adds this:

  • Xref Layers Override – Improvements to Xref Layers make it easier to identify overrides and restore them to their default values.
  • Views and Viewports – A new Named Views panel is added to the View tab to make it easy to create and restore named views from the ribbon, and to create scaled views and viewports for your layouts. The new layout viewports are automatically assigned a standard scale that can easily be changed from a new scale grip on the viewport. Viewport grips have been enhanced.
  • High Resolution Monitor Support – Supports additional dialog boxes. Palettes and icons are correctly adjusted to the Windows setting for the display scale.
  • 3D Graphics Performance – Work on performance continues to optimize the speed of 3D display for the Wireframe, Realistic, and Shaded visual styles.

The user interface has been touched up to support the above changes. The Preview Guide has been prepared to the usual excellent standard.

That’s all useful stuff, and most welcome. Work has gone into providing some genuinely useful adjustments. But there’s not a lot of it. Autodesk is still just tinkering at the edges.

Overall, AutoCAD 2018.1 is a pretty minor mid-term update, falling a long way short of, say, Release 13c4. That update was shipped on CD to all customers. Free. No maintenance or subscription required.

Bricsys does much more significant and worthwhile mid-term updates than this, and doesn’t charge for them. Perpetual license owners, even those not on maintenance, get them for nothing. Along with the bug fixes. Which are properly documented.

Autodesk used to do all that too, but its customer service has since regressed to the point that the standards of the Release 13 days are something to yearn for. Long-term Autodesk customers will know just how damning that state of affairs is. Autodesk lags a long way behind not only the competition, but also its former self.

Autodesk CEO and all-rental architect Andrew Anagnost has asked Autodesk customers to give him a year to prove that his business model will provide them with better value. It’s not clear when that year was supposed to start, but the all-subscription start date of 1 August 2016 seems reasonable. However you reckon it, a big slab of that year is gone and there’s very little to show for it.

Time to get your finger out, Andrew.