Category Archives: AutoCAD 2011

AutoCAD 2012 – Autodesk adds an uninstallation analgesic

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One of the more painful aspects of dealing with installations of recent releases of AutoCAD and related products is that although you might run a single setup routine to install what you think is a single application, the end result is a mass of different components being installed. Each of these components is considered a separate program by Windows, and needs uninstalling separately. Frankly, this is manifestly antisocial behaviour.

I have complained to Autodesk about this ever since it started happening, but the number of sub-installations has been getting greater rather than smaller. Now Autodesk has provided an uninstallation tool, which you can find here. If you download and run psebuninstalltool.exe, you will be provided with a list of applications to uninstall.

This is a move in the right direction, but it’s still far from ideal. You still have to choose which applications to install and which to leave alone because they’re in use by some other application, and because of the possible complexities you’re not likely to know. Get it wrong and you can break other applications in a way that’s not immediately obvious. Also, it uninstalls English language products only and is provided “as-is” as an unsupported tool.

This is a welcome kludge to help with a problem that shouldn’t exist. Users simply shouldn’t have to deal with this nonsense. If you install one application, you should be able to just uninstall one application and it should be gone, without breaking anything else. Autodesk, thanks for this interim assistance, but I look forward to the problem being removed in future releases, rather than partially patched over.

3DConnexion device support in AutoCAD

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Do you have a 3DConnexion device (3D ‘mouse’) and use it in AutoCAD or AutoCAD-based products? What do you think of the way it works in the most recent releases of AutoCAD?

From AutoCAD 2011 on, Autodesk provided built-in support for these devices. Has that made things better or worse than in earlier releases? If you’re having problems, exactly what are they and how does it affect your ability to work with AutoCAD in 3D? Is the 2012 support any better than 2011? How does AutoCAD’s support for these devices compare with that of other products?

AutoCAD for Mac Update 2

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As reported on Without a Net, there is a second update for AutoCAD 2011 for Mac. This will be welcome news to those of you who have discovered that AutoCAD crashes when using Copy/Paste after installing the 10.6.7 OS X update.

If you haven’t applied Update 1 yet, you will need to do that first. As always, read the readme before applying the update itself.

AutoCAD 2012 – How’s the Help now?

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You may have noticed that the much-derided AutoCAD 2011 Help has had something of an update for AutoCAD 2012, integrating it with something called Autodesk Exchange. Rather than critique this myself, I’ll hand it over to you.

What do you think of AutoCAD 2012’s Help? Is it all better now? Is it fast, accurate and easy to use with a useful search facility? Or do you hate it and hope someone at Autodesk is scrambling to create a CHM version of it like last year? Please comment.

Autodesk for Mac – the hole story

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You may remember my pre-release speculation about what was likely to be missing from the Mac version of AutoCAD 2011. It turns out that my list was pretty accurate as far as it went, but very incomplete.

In a move that I can only applaud, Autodesk has now published its own list of missing Mac features. It includes this statement:

Although AutoCAD 2011 for Mac is based on AutoCAD 2011, it was written to be a native Mac application. As such, it is a new and separate product and not simply a port from the Windows version. In the first release of this new product, there are some features and functionality that exist in AutoCAD 2011 that are not yet available in AutoCAD 2011 for Mac, including (but not limited to):

This is followed by a list of over 80 holes in the product. Many of them are minor, but the number of absent but important features is quite an eye-opener. I really can’t imagine anyone who is used to the Windows-based product being content with AutoCAD for Mac 2011 if forced to switch by a Apple-centric boss. Hardware, great. OS, fine. App, not so much. I expect future releases will gradually fill many of those holes, but Autodesk isn’t promising that. For now, I can state that at least one of my dire predictions was spot-on. AutoCAD for Mac is indeed half-baked.

Autodesk has stated that the Mac version is the same price as the Windows version, despite being incomplete, because Mac users (particularly architects) won’t notice the missing stuff. That may be true (if somewhat insulting to architects and fanboys) or not, but it definitely doesn’t apply to the rest of us.

Existing AutoCAD users, have a look at the list. What in there would be a dealbreaker for you? From my own CAD manager point of view, I can see about a dozen killer omissions, with the API holes at the top of the pile. No DCL support, for example? Wow.

Executive summary of Deelip’s AutoCAD for Mac interview

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Deelip has just published an extensive interview with several Autodesk people about AutoCAD for the Mac. Deelip had a good set of questions and I suggest you read the whole thing, but if it’s all too tl;dr for you, then here is the lazy reader’s version of what Autodesk had to say:

  • The AutoCAD code was split up into 3 sections: the core CAD engine (platform-independent), the Windows-specific (MFC) parts and the Mac-specific (Cocoa) ones.
  • AutoCAD for Mac is incomplete. Choosing which features to leave out was done with the aid of CIP (oh, dear) and Beta feedback. (Hang on a minute, I thought CIP said most people were using the Ribbon…)
  • No comment on when or if AutoCAD for Mac functionality will catch up with its Windows counterpart.
  • No comment on the stability or performance of the Mac version.
  • Buying Visual Tau wasn’t a complete waste of money.
  • If Mac users want Windows-level functionality, they should use Bootcamp.
  • The Mac version is intended to expand the AutoCAD market to those Mac users who are frustrated by Bootcamp or who find it too hard.
  • Some mind-blowing spin was attempted in a valiant but vain attempt to explain away the Ribbon = productivity, Mac <> Ribbon marketing problem. You will really have to read it for yourself, as I can’t do it justice here. But “just because 2+2=4 doesn’t mean 4-2=2” will give you some idea of what to expect.
  • The Mac version is the same price as the Windows version, despite being incomplete, because Mac users won’t know or care about the missing stuff.
  • There are no plans for a Linux port, or any other platforms.
  • Autodesk will wait and see how AutoCAD for Mac does before porting any of the vertical products. (Very sensible).
  • Autodesk closed off the AutoCAD for Mac Beta program on announcement day because it wouldn’t have been able to cope with the mass of feedback from new users.
  • Autodesk will not allow dual use (Windows + Mac) licenses. If you want to have both products available to you, you will need to buy the software twice.
  • You can cross-grade AutoCAD from Windows to Mac for a nominal fee, or for nothing extra if you upgrade at the same time. (Although at 50% of the retail price of a whole new license, such an upgrade hardly represents a bargain).
  • Autodesk really doesn’t have any idea what is going to happen in the Mac CAD marketplace. (Refreshingly honest).
  • Little comment on why AutoCAD WS is called AutoCAD, other than iOs users not expecting their apps to do much anyway, plus it’s “part of the AutoCAD family.”
  • WS doesn’t stand for anything.

AutoCAD 2011 Update 1.1

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As I described earlier, Autodesk recalled AutoCAD 2011 Update 1 because it killed AutoCAD under certain circumstances (e.g. plotting with the layer palette open). Now there’s a fixed version available for AutoCAD and LT. There is no news yet about Updates for vertical AutoCAD variants.

If you have installed Update 1 and the hotfix, you don’t need to do anything. If you have not installed Update 1, you should install Update 1.1. If you have installed Update 1 but not the hotfix, you can either install the hotfix or uninstall Update 1 and then install Update 1.1.

For the full story, I suggest you read Tom Stoeckel’s Without a Net post. At the risk of sounding like a broken record (remember those?), make sure you read the readme before installing or uninstalling anything.

AutoCAD for Mac – what’s missing?

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According to Autodesk, the forthcoming OS X version of AutoCAD has “many of the powerful AutoCAD features and functionality.” So what doesn’t it have? What are the holes? Autodesk hasn’t bothered to let me know a single thing about this software, so I guess I’ll just indulge in some irresponsible and uninformed speculation, based on what I can glean from marketing materials and various better-informed sources. I could have just asked, but who knows if I would have ever got any real answers? Besides, this way is more fun.

First, here’s a quick list of some things that don’t appear to be missing, but which might have been lost in translation:

  • Command line (in fact, the Mac one appears to be better than the Windows one).
  • Xrefs.
  • 3D, including visual styles and rendering.
  • Some kind of Quick View Layouts and/or Drawings feature.
  • Navcube.
  • Constraints.
  • Dynamic Input.
  • Selection highlighting.
  • LISP (at least some form of it).

Now for speculation on things that are possibly missing or not fully functional (based largely on screenshots, which is not a reliable indicator):

  • I don’t see a Communications Center, but I do see an Online Contact pull-down. Maybe that gives access to the same functionality, maybe it doesn’t.
  • Navbar.
  • Coordinate display in status bar.
  • Layout tabs (there’s a control instead)
  • The layer palette, in its docked form as shown in screenshots, looks very cut-down and would be tricky to use productively in complex drawings. It’s not clear if the old layer dialogue box is supported, but it needs to be.
  • Action Recorder? As this is a “brochure feature”, it’s no great loss if it’s absent.
  • Visual LISP? It’s not mentioned, so maybe it’s missing, or lacking the ActiveX bits. That would be a big problem for many organisations. Edit: I have since seen it confirmed that the Visual LISP environment is missing, as are the COM APIs.
  • Other APIs? DCL? ActiveARX? Deelip’s developing stuff using something, but the blurb just mentions a “flexible development platform” without giving any indication of what that means. Which leads to…
  • Add-ons, large and small. Many of us use various third-party utilities for making our AutoCAD lives more productive. Will they work? Probably not. Can the developer make them work? Maybe. But only if they want to, and feel the need to make the investments required. For small developers, that may not be the case.
  • Will your tablet, image and screen menus work in this environment? I don’t know, but here’s a guess: no.
  • Profiles? I couldn’t possibly work without being able to store and switch between profiles.
  • Object enablers. Has it got a full set? Or any at all? Dunno, but Autodesk’s object support for DWGs from its own AutoCAD verticals has been patchy, even on Windows.
  • Performance. Has it got any? Dunno.
  • Reliability. Has it got any? Dunno.
  • Longevity. Has it got any? Dunno. I think we can confidently expect an AutoCAD for Mac 2012, and probably 2013 too. Beyond that, it’s anyone’s guess. Maybe I should run a book on it?

Finally, things that do appear to missing:

  • Ribbon, QAT and The Big Red A. What, no Next Big Thing in UI Design, embraced wholeheartedly by Autodesk from AutoCAD 2009 onwards and still spreading out to the outer reaches of the product range? How will Mac users be able to live with the terrible loss of productivity when compared with their Windows-using colleagues?
  • CUI. There is a screenshot of a very cut-down interface customisation thing, but it’s not the CUI interface you’ve grown to love. Seriously, it looks extremely limited.
  • Express Tools. Last time Autodesk tried to sell an AutoCAD without these was 2000i. Remember that? Maybe not, because the i apparently stood for ignore and upgraders avoided it in droves.
  • AutoCAD verticals. Civil 3D for Mac, anyone? Mechanical? Architecture? Not yet. Verticals, if they ever arrive, are likely to be years away.
  • Network licensing. All of your Macs will need individial licenses.

It will be amusing to see how the various omissions are spun or glossed over. My guess is that they will be ignored altogether, or some vague indication being given to them being investigated for possible inclusion in a future release. But maybe you can think of more interesting ways of handling it. How about something like this for the missing Ribbon?

Mac, Windows. Chalk, Cheese. Ribbon, no Ribbon. Oil, Water. Creative, Productive. Cat, Dog. Trendy, Nerdy. Choose one. Be whatever you want to be. Because with AutoCAD®, it’s your choice™.

Have a go with your own Spin Segment. Who knows? Autodesk may even use your ideas.

AutoCAD 2011 for Mac announced

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According to Macworld, Autodesk has now made its worst-kept secret, AutoCAD for Mac OS X, official. There are also goodies for those with cute little rectangles:

Autodesk also announced that the new Mac version of AutoCAD would be accompanied by the AutoCAD WS mobile application, a new app for iPad, iPhone, and the iPod touch…

When?

AutoCAD for Mac and the AutoCAD WS mobile application will be available in North America and Europe sometime between August and October. Users can pre-order the app starting Wednesday, September 1.

Huh? August is pretty much over. September or October, then.

AutoCAD 2011 Update 1 recalled

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If you click on the link I posted about earlier, you will get this:

On August 23, 2010, Autodesk released Update 1 for AutoCAD 2011. Unfortunately, Update 1 introduced an issue when conducting certain operations that may cause AutoCAD to shut down. This issue affects a small number of users.

We have removed Update 1 and will reintroduce it in the near future when the issue has been resolved. For customers who have already installed Update 1, the hotfix that resolves this issue has been posted at the following location:

AutoCAD and AutoCAD LT Layer Manager Hotfix

Please be assured that Autodesk is wholly committed to the quality of AutoCAD, and regrets this error.

Having been pretty critical of Autodesk lately, you might expect me to dish out another serve for this. But I won’t. With the best of intentions, this stuff happens. Autodesk has done the right thing in recalling the update and providing a workaround for customers who have already applied it, and a fixed Update 1 should get released soon enough.

Studying Autodesk’s productivity study

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Heidi Hewett just reported the following on her blog, about a productivity study:

According to a recent independent study, AutoCAD® 2011 can help you work up to 44% faster with the latest productivity enhancements.

I have a couple of problems with that sentence. First, it’s not an independent study. It’s a study conducted by long-time respected CAD figure David Cohn, but it was specified and paid for by Autodesk:

This productivity study was performed at the request of Autodesk Inc., which funded this work.

That’s not exactly independent then, is it? Second, the study does not state that AutoCAD 2011 is responsible for a 44% improvement. That’s a figure that combines both the effects of AutoCAD 2011 (over AutoCAD 2008), plus the effects of using a newer, faster PC. Just stating that figure wthout such a disclaimer is misleading.

Now to the study itself. Let me make it clear that I have no problem with David Cohn, who is respected, experienced and honest. I do not doubt that his study accurately describes his observations of the time taken to perform the chosen operations on the chosen drawings. The problem is that the study is designed to concentrate purely on a set of AutoCAD operations that benefit from the changes of the last three releases. In other words, the dice are very heavily loaded. To David’s credit, he states that very clearly in the study report:

Each drawing was chosen based on a number of criteria designed to showcase one or more features of the software that did not exist in AutoCAD 2008 but were added in subsequent releases. While each drawing could certainly be produced using the features and functions available in AutoCAD 2008, the advanced capabilities added in subsequent releases would likely enable a typical user to produce the drawing faster using AutoCAD 2011.

Since the premise of the test was to determine how much time could be saved by using a new feature, the test itself was already predisposed to show that using AutoCAD 2011 is more productive than using AutoCAD 2008.

A quick skim-read shows that there are several other problems with the study. For example, it doesn’t attempt to measure the productivity of those operations that are common to both releases, which are much more likely to be used in bulk by typical users. The report states that the Ribbon interface is likely to be more productive, but makes no attempt to justify that by comparing the exact same operations performed using the two interfaces.

In addition, both AutoCAD 2008 and 2011 are measured on a typical middle-age PC using XP, but only 2011 is measured on a modern PC running Windows 7. The report states that the latter tests were performed after the former tests, so the times will also be biased by familiarity with AutoCAD 2011, the drawings and the operations required. That’s where the 44% figure comes from, and it doesn’t mean anything.

What’s the point of studies like this, that are self-evidently designed to produce a good-looking outcome? Who are they supposed to fool?  Come on Autodesk, either do these things properly or don’t do them at all. Please.

Another language pack cleanup solution

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My CADLock, Inc. colleague, Owen Wengerd has posted about a fix utility he has written to help clean up drawings infested with the language pack problem discussed here. I have not yet tested Owen’s utility*, but as this should run in any AutoCAD-based product from 2007 on, it could well be a better partial solution than Autodesk’s Civil 3D-only (so far) patches. Autodesk still needs to sort out its dodgy templates, of course, and should probably provide its own non-Civil 3D fixes, if only to maintain a little corporate self-respect.

As Owen has a long and distinguished history of being consistently and demonstrably better at AutoCAD programming than Autodesk’s own programmers, I’d be tempted to try this one first. However, Civil 3D users should probably apply the patches and updates anyway to help resolve other issues.

To find Owen’s utility, go to the ManuSoft ARX freebies page and look for CleanLanguage.zip. While you’re there, use the Software menu to check out some of the other stuff Owen has done.

* Edit: I have now tested it, and it works beautifully in both AutoCAD 2010 and Civil 3D 2011.

Raster Design 2011 due out on 20 July?

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After an interminable delay and a complete absence of information from Autodesk (no, “contact your reseller” doesn’t count, especially when they don’t know anything either), it seems Raster Design 2011 is going to be released on 20 July. If that’s correct, those of you who use, say, image formats not directly supported by AutoCAD (e.g. ECW, MrSID) are finally going to be able to start using AutoCAD 2011, “only” 117 days after its release.

Don’t worry, I’m sure Autodesk will be refunding 1/3 of this year’s Subscription fees for both products. (Yes, that’s a joke).

I only hope the delay has given Autodesk enough time to fully fix the network/standalone SNAFU that blighted the Raster Design 2010 release. It’s still broken for users of network AutoCAD 2010 (or related vertical) and standalone Raster Design 2010. As there appears to be nothing new in the product except Windows 7 and 2011 support, and 2011 support should have been very easy to add, what else could Autodesk have spent all this time doing? Unless it’s related to this law suit?

While this unannounced delay isn’t much of an advertisement for the 12-month release cycle, it does indicate the need to keep the release dates for AutoCAD and its related products closely aligned, regardless of the cycle length.

Disclaimer: it should go without saying, but just in case anyone’s wondering, none of the content of this post is based on privileged information. My source is this document (181 KB PDF), mentioned in this thread.

Ribbon poll roundup

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Further to my last post, Here is a brief summary of this blog’s various poll results that relate in some way to Ribbon and CIP use. The most recent polls are at the top of the list. I have placed in bold those percentages that relate directly to the proportion of AutoCAD Ribbon use among the voters on this blog.

  • AutoCAD 2010 users’  Ribbon use: 44% (AutoCAD 2010 users’ CIP on: 36%)
  • Ribbon love: 28%
  • AutoCAD 2010 menu bar non-users: 23%
  • Inventor Ribbon use: 44% (Inventor 2010 users’ Ribbon use: 59%)
  • Revit Ribbon use: 42% (Revit 2010 users’ Ribbon use: 58%)
  • AutoCAD Ribbon use: 32% (AutoCAD 2009/2010 users’ Ribbon use: 38%)
  • CIP on: 27%
  • AutoCAD 2009 menu bar non-users: 21%
  • AutoCAD 2009 Ribbon one of 3 best new features: 11%
  • AutoCAD 2009 Ribbon turned on in some way: 29% (fully visible 13%)

The polls were run at different times over the past couple of years with different questions being asked in different ways about different releases, and responded to by very different numbers of voters. Don’t expect consistent or directly comparable results; this is not a scientific study. As with all polls here, there is a self-selection bias; those people who feel most strongly about a subject are more likely to find these polls and make the effort to vote in them.

The more recent polls generally have significantly greater sample size than the early ones. The smallest poll (AutoCAD 2009 best new features) has 37 voters, the largest poll (AutoCAD users generally using Ribbon) has 751. While the former certainly qualifies as Shaan’s “a few dozen”, the latter does only if you consider 62 to be “a few”. In which case, can I give you a thousand dollars and you give me a few hundred back?

Here are the poll details, which you can also see in the Polls Archive. If you think any of these questions or the available responses are in any way biased or leading , I’d be interested to hear your reasoning.

AutoCAD 2010 users, what are your Ribbon and CIP settings?
Start Date: 15 March 2010

  • Ribbon on, CIP on (24.7%, 65 Votes)
  • Ribbon on, CIP off (19.4%, 51 Votes)
  • Ribbon off, CIP on (11%, 29 Votes)
  • Ribbon off, CIP off (44.9%, 118 Votes)

    • Ribbon
    Start Date: 16 January 2010

  • Love (28.2%, 164 Votes)
  • Hate (71.8%, 417 Votes)

    • AutoCAD 2010 users: pull-down menus – is your menu bar turned on (MENUBAR=1)?
    Start Date: 14 September 2009

  • Yes, it’s on all the time (69.3%, 475 Votes)
  • Yes, it’s usually on but I sometimes turn it off (4.1%, 28 Votes)
  • Yes in verticals, no in AutoCAD (1.9%, 13 Votes)
  • Yes (other) (1.5%, 10 Votes)
  • No, it’s usually off but I sometimes turn it on (7%, 48 Votes)
  • No, I never use pull-downs (13.7%, 94 Votes)
  • No (other) (2.5%, 17 Votes)

    • Inventor users: are you generally using the Ribbon?
    Start Date: 11 September 2009

  • Yes (44.3%, 82 Votes)
  • No (using 2010) (30.8%, 57 Votes)
  • No (using an earlier release to avoid the Ribbon) (15.7%, 29 Votes)
  • No (using an earlier release for other reasons) (9.2%, 17 Votes)

    • Revit users: are you generally using the Ribbon?
    Start Date: 9 September 2009

  • Yes (41.6%, 153 Votes)
  • No (using 2010 in unsupported classic mode) (30.2%, 111 Votes)
  • No (using an earlier release to avoid the Ribbon) (20.4%, 75 Votes)
  • No (using an earlier release for other reasons) (7.9%, 29 Votes)

    • AutoCAD users: are you generally using the Ribbon?
    Start Date: 9 September 2009

  • Yes (32%, 240 Votes)
  • No (using 2009/10) (51.1%, 384 Votes)
  • No (using an earlier release to avoid the Ribbon) (11.7%, 88 Votes)
  • No (using an earlier release for other reasons) (5.2%, 39 Votes)

    • Do you enable CIP (Customer Involvement Program) in your Autodesk products in production?
    Start Date: 23 February 2009

  • Yes, always (17.9%, 74 Votes)
  • Yes, on some products/releases (8.9%, 37 Votes)
  • No, because of privacy concerns (30.4%, 126 Votes)
  • No, because of performance concers (19.3%, 80 Votes)
  • No, it is not available for me (3.4%, 14 Votes)
  • No, other (20%, 83 Votes)

    • AutoCAD 2009 users: pull-down menus – is your menu bar turned on (MENUBAR=1)?
    Start Date: 28 November 2008

  • Yes, it’s on all the time (68.3%, 136 Votes)
  • Yes, it’s usually on but I sometimes turn it off (6.5%, 13 Votes)
  • Yes in verticals, no in AutoCAD (2.5%, 5 Votes)
  • Yes (other) (2%, 4 Votes)
  • No, it’s usually off but I sometimes turn it on (2%, 4 Votes)
  • No, I use the menu under the big red A (6.5%, 13 Votes)
  • No, I never use pull-downs (9.5%, 19 Votes)
  • No (other) (2.5%, 5 Votes)

    • Choose the best things about AutoCAD 2009 (up to 3)
    Start Date: 11 July 2008

  • Ribbon (10.8%, 4 Votes)
  • Menu Browser (5.4%, 2 Votes)
  • Quick Access Toolbar (5.4%, 2 Votes)
  • Smaller floating toolbars (8.1%, 3 Votes)
  • Status bar changes (8.1%, 3 Votes)
  • Action Recorder (18.9%, 7 Votes)
  • Modeless layer interface (18.9%, 7 Votes)
  • Quick View Layouts/Drawings (8.1%, 3 Votes)
  • Quick Properties (13.5%, 5 Votes)
  • Spell checking in text editor (29.7%, 11 Votes)
  • Rollover tooltips for objects (13.5%, 5 Votes)
  • Enlarged tooltips for user interface (0%, 0 Votes)
  • ViewCube (21.6%, 8 Votes)
  • Steering Wheel (2.7%, 1 Votes)
  • ShowMotion (0%, 0 Votes)
  • Geographic Location (2.7%, 1 Votes)
  • DWFx (5.4%, 2 Votes)
  • Off-white model space background (0%, 0 Votes)
  • Drawing recovery changes (8.1%, 3 Votes)
  • Updated button images (2.7%, 1 Votes)
  • LISP bug fixes (13.5%, 5 Votes)
  • Scale List bug fixes (10.8%, 4 Votes)
  • Other bug fixes (10.8%, 4 Votes)
  • Improvements available only in vertical products (16.2%, 6 Votes)
  • Other improvements in base AutoCAD (8.1%, 3 Votes)

    • AutoCAD 2009 non-Ribbon users: why don’t you use it?
    Start Date: 20 June 2008

  • Uses up too much screen space (63.6%, 35 Votes)
  • Doesn’t make good use of my screen size/shape (45.5%, 25 Votes)
  • Using it minimised requires an extra click/hover (47.3%, 26 Votes)
  • Tab concept means extra clicks (65.5%, 36 Votes)
  • Dislike concept of hiding tools – want buttons to stay visible (60%, 33 Votes)
  • Tab switching is too slow (45.5%, 25 Votes)
  • Button click reaction is too slow (38.2%, 21 Votes)
  • Turning it off saves startup time (30.9%, 17 Votes)
  • Ribbon content doesn’t match my needs (43.6%, 24 Votes)
  • All the commands should be on it (27.3%, 15 Votes)
  • Express Tools are missing (32.7%, 18 Votes)
  • Other things I use frequently are missing (40%, 22 Votes)
  • Too hard to find things (50.9%, 28 Votes)
  • No advantage over existing methods (63.6%, 35 Votes)
  • Customising it is too difficult (43.6%, 24 Votes)
  • Don’t like the colour scheme (16.4%, 9 Votes)
  • Don’t like fuzzy text (ClearType) (25.5%, 14 Votes)
  • Using a vertical product that doesn’t make use of the Ribbon (23.6%, 13 Votes)
  • Want to avoid training expense/inconvenience (18.2%, 10 Votes)
  • Want to avoid initial productivity reduction (18.2%, 10 Votes)
  • Inconsistent with other programs we use (e.g. Office pre-2007) (12.7%, 7 Votes)
  • Opposition to Microsoft’s influence (23.6%, 13 Votes)
  • I’m a Luddite and resist change for the sake of it (7.3%, 4 Votes)

    • AutoCAD 2009 users: in what state do you usually have your Ribbon?
    Start Date: 28 May 2008

  • Horizontal and fully visible (10.4%, 8 Votes)
  • Horizontal and minimised to panel titles (5.2%, 4 Votes)
  • Horizontal and minimised to tabs (7.8%, 6 Votes)
  • Vertical, floating and fully visible (1.3%, 1 Votes)
  • Vertical, floating and auto-hiding (0%, 0 Votes)
  • Vertical, docked and fully visible (1.3%, 1 Votes)
  • Vertical, docked and auto-hiding (Anchor left or right) (2.6%, 2 Votes)
  • Turned off (71.4%, 55 Votes)

    • AutoCAD 2011 online Help changes – a curate’s egg

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    As announced by Shaan Hurley, Autodesk has made some changes to the AutoCAD 2011 online Help system. Please check it out and see what you think. After a short time with it, here are my experiences using IE6 (yes, I know). As this is a dynamic system and dependent on browser characteristics, Internet connectivity and any changes Autodesk may make between me writing this and you reading it, your mileage will vary.

    There are some cosmetic changes,  including a fixup of the Autodesk logo in IE6 that was done a couple of weeks ago. Sadly, my pink Comic Sans logo has not been adopted.  As I can’t do a direct side-by-side comparison with the pre-change setup under identical conditions, I can’t make a definitive statement about performance. I can say that it does appear to have improved somewhat. It now takes about 3.5 seconds from hitting F1 to seeing a complete landing screen. Once cached, I’m seeing it in come up in just under 2 seconds.

    The main change from a usability point of view is that the Search facility now defaults to searching All Books rather than whatever document you happen to have highlighted over on the left sidebar. That’s welcome. Also, the searches generally appear to give better results. For example, a simple search for LINE in the original 2011 online system gave a list of 199 results, of which the actual LINE command was 26th! Now, a search for LINE puts the LINE command third in the list; much better. The results come up faster than before (2.5 seconds in this example), but I have seen widely varying search times reported so I would be interested to hear about your experiences.

    The way the search results are presented is now significantly different. Instead of a single line for each result, 4 lines are now used. There is a descriptive hyperlink line, a line containing sample of text from the page the link points to, a spelled-out link line and a blank line. The second line appears to be randomly chosen. In our LINE example, the text starts with “If the most recently drawn object is an arc…”, which is a fairly long way down the LINE command page itself. The third line’s only function appears to be to waste space. I can right-click on the main link if I want that information. I can’t even copy and paste that third line; attempting to click and drag in the search results pane selects the whole lot.

    Because of the newly verbose display format, it obviously doesn’t make sense to display 199 results, as there would be too much scrolling. What is now displayed is 8 results, with links to another 7 pages (I’m not sure what happened to the 199 – 64 = 135 other results). If your desired result is in the first 8, that’s fine. If it’s not, then you have a harder job now to find what you’re after. You can’t use your browser’s find feature to look for a specific word among the full set of results. You will have to click on each page in turn and wait for it to appear before scanning the results. Fortunately, each page comes up fairly quickly (about 1 second), but I would much prefer to have the option of seeing more results displayed on each page. I suspect things have been arranged this way to improve performance (fair enough) and make it work better on mobile devices. While that’s all nice and cool and trendy and geeky and everything, I don’t intend to ever use AutoCAD on an iPhone. I would much prefer it if Autodesk prioritised its user interface design based on what the vast majority of its users are going to be using when they need the documentation.

    Choosing a different page within the search results and then using the Back button takes me back to the main landing page rather than my previous results page. Using the Forward button to try to get back where I was, just puts me back on page 1 again. This is obviously not good.

    That’s enough of the changes in isolation, how does today’s system compare with what went before? I did a quick test to see what was involved in finding out about a given command. I chose the WBLOCK command. Other commands and other users may give better or worse results.

    AutoCAD 2010 CHM Help
    Method: F1, type W, double-click on WBLOCK
    Time taken: 2.6 seconds

    AutoCAD 2011 offline Help (as shipped)
    Method: F1, click in search box, type W, Enter, click on W commands, click on WBLOCK, click on Write Block Dialog Box
    Time taken: 12.1 seconds

    AutoCAD 2010 online Help (as at 12 May 2010)
    Method: F1, click in search box, type W, click outside search box, click on search arrow, click on W commands, click on WBLOCK, click on Write Block Dialog Box
    Time taken: 16.0 seconds

    Given those results, it would be pretty hard to argue that the new system is more efficient for users. Again, this is just a sample command and method, and if you can find a different one where the new stuff works better than the old, I’m all ears. The method I ended up using for testing the 2011 online search actually required a fair bit of trial and error. Here are some things I tried first:

    1. F1, click in search box, type W, autocomplete gives me ‘wireless’ (left over from some other search I used on an unrelated site), Enter, nothing happens
    2. F1, click in search box, type W, click outside search box so I just have W, Enter, nothing happens
    3. F1, click on search arrow, click in search box, type W, it gets added to the end of the word Search, giving me ‘SearchW’!

    A few minutes after my tests, I tried again to see if there was a better way. What I found was that the W Commands link I needed was completely absent from the search results!

    Look, no W Commands!

    W System variables, check. W Methods, check. W commands? Nope. Not on this page. Not on any of the other 7. Where did it go? Will it return one day? Who knows?

    One of the risks of online-based software is that it can be a moving target. Stuff that you used in the past may not be there the next time you need it. It’s easy to see users getting confused and frustrated by this kind of stuff. After all, it’s supposed to be Help, not Hinder.

    In summary, some of the changes are welcome, but the system is still a long way short of being anywhere near as efficient or friendly as the one it replaced. The performance is better than it was, but still slow. The interface contains some clangers that tell me that user feedback has been absent, inadequate and/or ignored.

    I suggest this system be withdrawn, and soon. AutoCAD 2011 Update 1 should contain a complete and properly integrated CHM-based Help system, and Autodesk should go back to the drawing board with the whole browser-based Help idea.

    If, after due consideration and extensive user consultation, Autodesk still thinks that online Help is a good idea, it should spend the time required to make it work properly, introduce it only when Beta testers are satisfied that it is at least as good as what it is replacing, and then introduce it alongside the CHM system. The two systems should be run in parallel for as many releases as it takes to convince the vast bulk of users that online is best, at which point the losing system can be discarded.

    Right now, it’s abundantly clear which system should be ditched, and it’s not the CHM one.

    Restoring Hatch double-click in AutoCAD 2011

    41 Replies

    In AutoCAD 2011, the default action when double-clicking on a hatch object is to invoke the Properties palette for that object. In previous releases, it would invoke the Hatch Edit dialog box. In my AutoCAD 2011 – Putting things back to “normal” post, I briefly described how to restore the old double-click action. I have since seen some incorrect advice being given out about how to do this, so this post describes the correct process in full detail.

    What to do

    1. Invoke the CUI command.
    2. In the top left pane, find the [+] next to Double Click Actions and left-click on it.
      Double Click Actions
    3. Scroll down that top left pane a little until you can see Hatch.
      Hatch
    4. In the bottom left pane (Command list), click on any command and type H. This should take you down to the Hatch Edit command. If not, just scroll down a little more until you can see it.
      Hatch Edit
    5. Left-click on the Hatch Edit command in the bottom left pane, hold down the mouse button and drag the command up onto the top right pane until it hovers over the Hatch item you exposed in step 3. When the little blue triangle is pointing to Hatch, let go of the mouse button, thereby dropping the Hatch Edit command onto Hatch.
      Drag and Drop
      Hint: you may find that the top left pane scrolls crazily while you attempt this step. Unfortunately, this is a “feature” of the CUI interface. If this happens, keep your mouse button held down and move your cursor up and down in the left pane until the scrolling comes under control and you are hovering over the right spot. You can avoid this if instead of dragging the command directly upwards, you move in a curcuitous route to the left or right, moving on to the top left pane from the side rather than the bottom.
    6. Pick OK and that should be it. Double-click on a hatch object and see what happens.

    What not to do

    You may see some advice telling you to find the Hatch double-click action (step 3 above) and then edit the macro of the Properties command found therein from “^C^C_properties” to “^C^C_hatchedit”. Do not do this.

    Why not to do it

    If you edit the macro then try it out, it works fine. Why, then, does it matter which method you use? Because if you edit the macro, you are changing the action that occurs not just for the Hatch double-click, but for every place the Properties command is used. This means it will have undesirable side-effects in many places. For example, double-click on a circle after changing the macro and you will see something like this:
    Command: _hatchedit
    Selected object must be a hatch object or associative hatch block.
    HATCHEDIT does not support old-format non-associative hatch blocks.
    Select hatch object:

    What to do if you’ve already done it

    If you have already changed the Properties macro, go back into CUI and reverse the process, changing the macro back to “^C^C_properties” (without the quotes). When you are happy that you’ve fixed that up, use the click-and-drag method described above.

    Screen captures created and modified using SnagIt 8 by TechSmith. Disclosure: Shaan Hurley gave me a free copy of this software (and Camtasia Studio 4, and a long-sleeved T-shirt which I promptly ruined by spilling red wine on it) at Autodesk University 2006.

    Filling the holes in Autodesk’s CHM Help stopgap

    6 Replies

    It was good to see Autodesk react to criticism of AutoCAD 2011’s browser-based Help with an acknowledgement of the problems and an attempt to provide a workaround by making a zip file of CHM files available for download. That’s much better than ignoring people’s concerns, denying the validity of those concerns or shooting the messenger, which has been known to happen in the past.

    However, there are some holes in the workaround, only some of which can be filled.

    • Under 64-bit Windows 7, the Search pane is blank, as it is in the CHM Help for earlier releases on that platform. This is stated on the download page. Index works well, but Search doesn’t. As Search is one of the worst aspects of the browser-based Help, this is a rather unfortunate.
    • There is no obvious way of making the CHMs provide contextual help. Don’t bother pointing at acad181.chm in the Files tab of Options, it doesn’t work. Edit: See Chris Cowgill’s post on the AUGI forums for a partial workaround.
    • Even without contextual help, no advice is provided for calling the CHMs from within AutoCAD; you are only told that you can set up a shortcut on your desktop and double-click on that when you need it. However, you can set up an alias command in AutoCAD. To do this, edit the acad.pgp file or use the Express Tools Aliasedit command to set up a shell command. The alias name can be whatever you like (e.g. HEL), the command name should simply be the path and filename of the main acad181.chm file.
    • The CHM files are currently available only in English.
    • The set of CHM files is incomplete. See below for more details and what you can do about it.

    These are the CHM files provided with AutoCAD 2011:

    acet.chm – Express Tools
    AdRefMan.chm – Autodesk Reference Manager
    adrefmanctxt.chm – Not to be launched manually
    ole_err.chm – Not to be launched manually
    webbrw.chm – Not to be launched manually

    These are the CHM files provided in the zip file download:

    acad181.chm – Main AutoCAD 2011 Help file
    acad.readme.chm – Readme
    acad_acg.chm – Customization Guide
    acad_acr.chm – Command Reference
    acad_aug.chm – User’s Guide
    acad_dpg.chm – Driver and Peripheral Guide
    acad_install.chm – Installation
    acad_nfw.chm – New Features Workshop
    adsk_lic.chm – Licensing

    These are the CHM files that are missing:

    acad_aag.chm – ActiveX and VBA Developer’s Guide
    acad_alg.chm – AutoLISP Developer’s Guide
    acad_alr.chm – AutoLISP Functions
    acad_alt.chm – AutoLISP Tutorial
    acad_car.chm – Connectivity Automation Reference
    acad_dev181.chm – Developer Documentation
    acad_dxf.chm – DXF Reference
    acad_sso.chm – Sheet Set Objects Reference
    acadauto.chm – ActiveX and VBA Reference
    adsk_brw.chm – Licensing – (this appears to be a later version of adsk_lic.chm).

    Do you need any of the above? I did. To obtain a full set of AutoCAD 2011 CHM files, I had to do the following:

    1. Download a vertical AutoCAD 2011-based variant. I used AutoCAD Civil 3D 2011, because I am entitled to download that from the Subscription Center. You may need to download an evaluation copy of a vertical. If so, make sure you delete the files after your evaluation period of 30 days, won’t you? Hopefully, Autodesk will have provided a better workaround by then.
    2. Double-click on the downloaded executable (which is actually a self-extracting archive). You will be prompted for a location for the files to be unzipped to. I accepted the default of C:\Autodesk\AutoCAD_Civil3D_2011_English_32bit.
    3. After the unzipping process is complete, the installtion window will appear. Pick Exit; you do not need to go ahead with the whole installation.
    4. Search for the CHM files in the unzip location. There are a variety of locations, some of them containing duplicate files, but I was able to find what I needed in C:\Autodesk\AutoCAD_Civil3D_2011_English_32bit\x86\en-US\C3D\Acad\Help.
    5. Copy the files from here to a safe location, and set up shortcuts and/or alias commands to access them.

    Note that I can’t vouch for the completeness or correctness of these files (which may be why Autodesk didn’t include them), but I can’t do that for the HTML versions either. For those of you in non-English-speaking locations, I would be interested in finding out if you can use this method to obtain non-English CHM files. Are there non-English AutoCAD 2011-based verticals available for download yet? If so, are the CHMs in your language?

    Finally, if you are having trouble reading CHMs over a network, check out this Microsoft document on a security update that may be the cause.

    How is your AutoCAD 2011 hatching?

    16 Replies

    Hatching is the poster child for AutoCAD 2011’s 2D drafting feature changes (although there are several other significant ones), and also for demonstrating the advantages of providing a contextual interface via the Ribbon. It looks great at first glance when working with simple demo drawings, but how are things going in the real world? I’d be interested in hearing about your experiences.

    • Is the hatch Ribbon tab snapping into place and going away quickly enough, both the first time it is used in a session and subsequently?
    • Is the Ribbon interface easy to use, efficient and complete?
    • Does the hatch preview always match what’s actually hatched when you accept the preview? If not, how often is it wrong?
    • Are you happy with the new default double-click hatch action? (If not, see the Hatch double-click section of my AutoCAD 2011 – Putting things back to “normal” post).
    • Does the hatch preview work quickly and accurately in simple areas? How about more complex areas? How about areas bounded by complex polylines with lots of vertices?
    • Is the performance up to scratch when creating and editing both associative and non-associative hatches? How about when grips are visible on complex bounding areas? How about when you make changes to hatches using the Properties palette?
    • Is boundary detection working reliably in finding and filling a closed hatch area? Even when using a solid or gradient hatch pattern?
    • How is your zoom and pan performance in drawings with a lot of hatching?
    • Have you noticed any problems with the new transparency and background features?
    • Have you experienced any hatch-induced crashes or lockups?
    • Are any of your hatch problems new to 2011, or do they also exist in earlier releases on the same PC when using the same drawings?

    If your hatching performance is poor, have you tried changing the values of system variables to turn off features to see if the problems persist? Try HPQUICKPREVIEW = 0, HPDLGMODE = 1 and SELECTIONPREVIEW = 0. Also, if you are having display performance issues, try VTENABLE =0 and check using 3DCONFIG to see if your graphics card/driver combination is certified.